MCITP 70-623 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Author:   David R. Miller ,  Paul A. Mancuso
Publisher:   Pearson Education (US)
ISBN:  

9780789737205


Pages:   456
Publication Date:   01 July 2008
Format:   Mixed media product
Availability:   Awaiting stock   Availability explained


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MCITP 70-623 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians


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Overview

Covers the critical information you need to know to score higher on your 70-623 exam! Install and upgrade Windows Vista Customize and configure Windows Vista including Windows Aero, Media Center, and Media Player Install and maintain applications Configure and troubleshoot Windows Update and Microsoft Update Protect data with the Backup and Restore Center Configure, troubleshoot, and repair network connectivity Troubleshoot performance and reliability issues Configure and troubleshoot Windows security features including the Security Center, User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall Install, configure, and troubleshoot peripheral devices, such as mobile devices, digital cameras and camcorders, media devices, printers, and fax systems WRITTEN BY LEADING EXPERTS: David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows 2003, CISSP, LPT, and CEH. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics. Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007. CD Features MeasureUp Practice Questions! Detailed explanations of correct and incorrect answers Multiple test modes Random questions and order of answers Coverage of each 70-623 exam objective

Full Product Details

Author:   David R. Miller ,  Paul A. Mancuso
Publisher:   Pearson Education (US)
Imprint:   Pearson Certification
Dimensions:   Width: 15.30cm , Height: 2.80cm , Length: 23.70cm
Weight:   0.640kg
ISBN:  

9780789737205


ISBN 10:   0789737205
Pages:   456
Publication Date:   01 July 2008
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Mixed media product
Publisher's Status:   Out of Print
Availability:   Awaiting stock   Availability explained

Table of Contents

Introduction ................................................................................................1 The Microsoft Certification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Microsoft Certified Technology Specialist . . . . . . . . . . . . . . . . . . . . 4 Microsoft Certified IT Professional . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Microsoft Certified Technology Specialist: Windows Vista, Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Taking a Certification Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Tracking Certification Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Chapter Format and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Exam Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Self-Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Microsoft Certification in the Real World . . . . . . . . . . . . . . . . . . . . . . . . 13 The Ideal Microsoft Certification Candidate . . . . . . . . . . . . . . . . . 14 Put Yourself to the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 How to Prepare for an Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Studying for the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Testing Your Exam Readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Assessing Readiness for Exam 70-623 . . . . . . . . . . . . . . . . . . . . . . . 23 Dealing with Test Anxiety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Day of the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Chapter 1 Install and Upgrade Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Evaluating the Computing Environment . . . . . . . . . . . . . . . . . . . . . . . . . 28 Selecting the Appropriate Windows Vista Edition . . . . . . . . . . . . 31 Identifying the Hardware Requirements . . . . . . . . . . . . . . . . . . . . . 32 Preparing to Install Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Performing a Clean Installation of Windows Vista . . . . . . . . . . . . 36 Installing Windows Vista via an Upgrade . . . . . . . . . . . . . . . . . . . . 46 Installing Windows Vista over a Previous Copy of Windows . . . 49 Troubleshoot and Resolve Installation Issues . . . . . . . . . . . . . . . . . . . . . . 51 Dual Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Boot Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Preserving Installed Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Troubleshoot and Resolve Post-Installation Issues . . . . . . . . . . . . . . . . . 56 Windows Vista Performance Issues . . . . . . . . . . . . . . . . . . . . . . . . . 56 Password Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Troubleshooting Windows Vista Startup . . . . . . . . . . . . . . . . . . . . . . . . . 60 Using the System Configuration Utility (MSConfig.exe). . . . . . . 60 Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using Windows Vista System Recovery Options. . . . . . . . . . . . . . 63 Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Chapter 2 Windows Vista Post-Installation Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Windows Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Windows Aero. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Taskbar Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Windows Flip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Windows Flip 3D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 User Accounts: Standard User vs. Administrator User . . . . . . . . . . . . . . 90 Creating Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 What Can the Standard User Do? . . . . . . . . . . . . . . . . . . . . . . . . . . 94 How Can I Tell What the Administrator Can Do? . . . . . . . . . . . . 96 Configuring Applications for Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 The Program Compatibility Assistant . . . . . . . . . . . . . . . . . . . . . . . 99 The Program Compatibility Wizard . . . . . . . . . . . . . . . . . . . . . . . . 99 The Compatibility Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 The Application Compatibility Toolkit v5 . . . . . . . . . . . . . . . . . . 101 Privilege Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Bad Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 64-Bit and 32-Bit CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Permissions Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Optimizing Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Task Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Performance Information and Tools . . . . . . . . . . . . . . . . . . . . . . . 113 Reliability and Performance Monitor . . . . . . . . . . . . . . . . . . . . . . 115 Improving Disk Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 ReadyBoost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Digital Rights Management (DRM) . . . . . . . . . . . . . . . . . . . . . . . 122 Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Media Center Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Chapter 3 Managing Windows Vista Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 The Windows Security Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Windows Firewall with Advanced Security. . . . . . . . . . . . . . . . . . 140 Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Manual Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Windows Defender and Other Defenses Against Malware . . . . . . . . . 150 Defender's Logging Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Microsoft's SpyNet Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Configuring the Windows Defender Service . . . . . . . . . . . . . . . 154 MSConfig.exe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 The Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Removing Malware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 RootkitRevealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Configure and Troubleshoot Security for Windows Internet Explorer 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Pop-Up Blocker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Phishing Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Internet Explorer's Protected Mode. . . . . . . . . . . . . . . . . . . . . . . . 166 Fix Settings for Me Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Cookie Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 ActiveX Opt-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 The Security Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Digital Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Clear the Browsing History, Cached Content, Cookies, Forms Data, and Saved Passwords. . . . . . . . . . . . . . . . . . . . . . . . 176 User Account Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Behavior of the Elevation Prompt for Standard Users . . . . . . . . 180 Behavior of the Elevation Prompt for Administrators in Admin Approval Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Protecting Data with the Backup and Restore Center . . . . . . . . . . . . . 182 Performing a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Performing a Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Chapter 4 Configure, Troubleshoot, and Repair Networking . . . . . . . . . . . . . . . . . . . . . . . . 199 Configure and Troubleshoot Network Protocols . . . . . . . . . . . . . . . . . 201 Configuring Internet Protocol Version 4 . . . . . . . . . . . . . . . . . . . 202 NetBIOS and WINS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Network Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Configuring TCP/IP Version 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Configure Network Services at the Client Level . . . . . . . . . . . . . . . . . . 216 Network and Sharing Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Network Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Network Discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Configuring Sharing and Discovery. . . . . . . . . . . . . . . . . . . . . . . . 223 Troubleshoot Resource Access and Connectivity Issues . . . . . . . . . . . . 224 Troubleshooting Connections Using Network Diagnostics Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Troubleshooting TCP/IP Configuration . . . . . . . . . . . . . . . . . . . 229 DNS Name Resolution Troubleshooting . . . . . . . . . . . . . . . . . . . 234 Other Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Configuring Microsoft File and Printer Sharing and Client access to Microsoft Resources . . . . . . . . . . . . . . . . . . . . . 240 Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Configure and Troubleshoot Wireless Networking . . . . . . . . . . . . . . . 242 802.11 Wireless Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Wireless Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Managing Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Troubleshooting Wireless Connections . . . . . . . . . . . . . . . . . . . . 251 Configure Network Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 File and Printer Share Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Secure Files and Printer Shares with Access Control Lists . . . . 255 Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Chapter 5 Install, Configure, Troubleshoot, and Repair Windows Vista. . . . . . . . . . . . . . . 271 Connecting Peripherals to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . 272 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Infrared (Ir) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Installing, Configuring, and Troubleshooting Mobile Devices . . . . . . 277 Windows Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Windows Mobile Device Center . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Install, Configure, and Troubleshoot Digital Cameras and Camcorders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Digital Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Digital Camcorders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Install, Configure, and Troubleshoot Media Devices . . . . . . . . . . . . . . 285 PC Phone Calling and Videoconferencing . . . . . . . . . . . . . . . . . . 285 Video Recording and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Install, Configure, and Troubleshoot Printers, Fax Machines, and Copy Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Repair a Corrupted Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Last Known Good Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 293 Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Boot Configuration Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Boot from Installation Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Complete PC Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . 302 Complete PC Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 System File Checker (SFC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 One Last Oops to Handle-Convert x: /FS:NTFS . . . . . . . . . 307 Exam Prep Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Answers to Exam Prep Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Suggested Readings and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Practice Exam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Answer Key to Practice Exam 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 Answers at a Glance to Practice Exam 1 . . . . . . . . . . . . . . . . . . . . . . . . . 339 Answers with Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Practice Exam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Answer Key to Practice Exam 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Answers at a Glance to Practice Exam 2 . . . . . . . . . . . . . . . . . . . . . . . . . 377 Answers with Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 Appendix What's on the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Multiple Test Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Study Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Certification Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 Custom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 Attention to Exam Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 Installing the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 Creating a Shortcut to the MeasureUp Practice Tests . . . . . . . . . . . . . 393 Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

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David R. Miller (SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000, 2003:Security, CISSP, LPT, ECSA, CEH, CWNA, CCNA, CNE, Security+, A+, N+) is an information technology and network engineering consultant; instructor; author; and technical editor of books, curricula, certification exams, and computer-based training videos. He regularly performs as a Microsoft Subject Matter Expert (SME) on product lines including Microsoft Windows Vista, Microsoft Windows Server 2008, and Microsoft Exchange Server 2007. He is the principal author of the information systems security book titled Security Administrator Street Smarts (ISBN: 0-470-10258-6) for Sybex and Wiley Publishing and is scheduled to write the second edition of this book in summer 2008. In addition to this book, David is writing MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing. He also is the coauthor of several Microsoft Certified IT Professional books for Microsoft Press, including MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008. David has written curricula and performed instruction for computer-based training videos on the (ISC)2 CISSP certification for Career Academy and for TestOut Corporation. David also performs as a security consultant for major corporations specializing in regulatory compliance analysis and systems design. He has lectured on network engineering and information systems security to prestigious groups, including The Smithsonian Institute, the U.S. Military Academy at West Point, the U.S. Army Advanced Battle Command, the U.S. Department of the Interior, Oracle Corporation, and JPMorgan Chase & Co. Global Financial Services. Paul A. Mancuso (SME, MCT, MCITPro, MCSE NT 4.0, 2000, 2003:Security and Messaging, CCSI, CCNP, CCNA, CCDA, MCNE, CNI, CTT+) has been consulting in the network services area for more than 18 years and training on high-technology products and services for more than 16 years. Paul has picked up the leading certifications in every field he consults and provides training for. These include MCITPro, MCSE:Security for Windows Server 2003, MCSE in Windows 2000 and Windows NT 4.0, CISSP, CCNP, CCNA, CCDA, and MCNE, among others. In addition to these certifications qualifying his consulting, Paul has picked up many of the prestigious instructor certifications, starting with Novell CNI, Cisco CCSI, Microsoft MCT, and Lotus Notes original CLI; he also has earned the industry's recognized instructional certification, CTT+ from CompTIA. Paul earned a bachelor of science degree from Ohio State University in zoology and premed. He decided late in his studies to turn his attention toward business services, finance, marketing, and computers. His studies in these areas introduced him to the early beginnings of local area networks (LANs), which later spearheaded a revolution in business processes. This early introduction into LANs motivated him to begin his career in network integration after he graduated from Ohio State; it has been his passion ever since. With a recent focus on creating content for training, Paul (along with Chris McCain) authored the award-winning NITTCI practice exams for Microsoft, Cisco, and CompTIA's Security+ and Network+. In addition, Paul has coauthored courseware for Microsoft Windows MCSE courses, courseware, and practice exams for Microsoft Windows Vista, as well as courseware and practice exams for Cisco CCNA for NITTCI. In addition to this book, Paul recently authored MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians (ISBN-13: 9780789737199) for Que Publishing, and MCITP Self-Paced Training Kit (Exam 70-237): Designing Messaging Solutions with Exchange Server 2007 (ISBN-13: 9780735624092) and MCITP Self-Paced Training Kit (Exam 70-647): Windows Server 2008 Enterprise Administration (ISBN-13: 9780735625099), which are both due to publish in summer 2008 with Microsoft Press. Using his consulting experience and his past and continued present experience as a learner, Paul has come to understand the complexities involved in training technology that is rapidly evolving every day. His enthusiasm for networking can be found in every work he authors and every lecture he gives.

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