Overview

Managing Violence in the Workplace is a prescription that contains many lists of ""do's"" and ""don'ts"" and ""how to's"" for proactive and reactive responses to workplace violence. The authors have analyzed numerous incidents in the workplace and constructed ""how to"" guidelines. Be prepared for managing workplace violence. Develop procedures to reduce the potential for violence, create contingency plans, fulfill your legal and moral obligation to employees and the public, reduce your company's liability, and provide a safer environment for all. Who can benefit from Managing Violence in the Workplace? Any organizational executive, risk manager, security, or human resource professional...anyone working to create a comprehensive, organizational program for response to potential and actual incidents of workplace violence.

Full Product Details

Author:   Thomas K. Capozzoli (Consultant, Greentown, Indiana, USA) ,  R. Steve McVey (Carmel, Indiana, USA)
Publisher:   Taylor & Francis Inc
Imprint:   CRC Press Inc
Dimensions:   Width: 15.20cm , Height: 1.70cm , Length: 22.90cm
Weight:   0.453kg
ISBN:  

9781574440331

ISBN 10:   1574440330
Pages:   152
Publication Date:   03 May 1996
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Postgraduate, Research & Scholarly
Replaced By:   9781439866160
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Introduction Chapter 1 Case Examples of Workplace Violence; Violence at Delco Remy; The Chelsea School System; The Standard Gravure Corporation; United States Postal Service Chapter 2 Taxonomy of Workplace Violence; Categories of perpetrators Chapter 3 Causes of Workplace Violence; Threat to job and person; Extended working hours and personality conflicts; Domestic turbulence and character disorders; Research on personality, mental health, behavior Lack of dispute resolution skills; Stress and substance abuse Chapter 4 Profiles Versus Behavioral Typologies; Typologies of violent people; Disorders and symptoms Chapter 5 Factors Contributing to Workplace Violence; Theory X and Y; Employee performance appraisals; Halo, central tendency, and leniency/strictness effect Chapter 6 Victims of Workplace Violence Chapter 7 Strategies for Reducing Workplace Violence; Change interviewing, hiring procedures and testing; Drug screening; Layoff and termination procedures; Addressing personnel problems and discipline; Crisis management plan for violent events; Index

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Dr. Thomas K. Capozzoli, R. Steve McVey

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