managing and resolving conflict: Advice for staff on dealing with difficult and disruptive people

Author:   Philip Hardy
Publisher:   Securicare International Limited
ISBN:  

9780956015969


Pages:   23
Publication Date:   20 January 2022
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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managing and resolving conflict: Advice for staff on dealing with difficult and disruptive people


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Overview

Workers who meet or interact with customers and/or the public can face a risk of harm from workplace hazards due to the nature of their work. These hazards can include verbal and physical threats, even violence. This book is designed to help workers and employers risk assess working conditions and situations that may be encountered and try to provide the safest possible working environment. The information, guidance and support in this book is intended to ensure those working with customers and/or the public are best prepared to deal with disruptive or difficult people professionally and safely.

Full Product Details

Author:   Philip Hardy
Publisher:   Securicare International Limited
Imprint:   Securicare International Limited
ISBN:  

9780956015969


ISBN 10:   0956015964
Pages:   23
Publication Date:   20 January 2022
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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