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OverviewMy assistant has such a chip on his shoulder! Why can't he just get over it? This is the kind of frustration managers suffer daily in every kind of workplace. What many don't realize is that they can't change anyone's behavior until they understand that behavior. In this ready-when-you-need-it guidebook, managers learn the basics of psychology -- what makes people tick. Armed with this knowledge, they can influence behavior appropriately. This practical application of psych 101 helps managers: * increase employee motivation and productivity * improve communication * reduce stress, anxiety, and conflict * interact effectively with people of different personalities, needs, and goals * eliminate nonproductive behavior and reward desirable behavior Full Product DetailsAuthor: Patricia J AddessoPublisher: AMACOM/American Management Association Imprint: AMACOM/American Management Association Dimensions: Width: 15.90cm , Height: 2.00cm , Length: 23.00cm Weight: 0.404kg ISBN: 9780814407073ISBN 10: 0814407072 Pages: 186 Publication Date: 01 July 2001 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Language: English & English Table of ContentsReviewsAuthor Information<p> PATRICIA J. ADDESSO, Ph.D. (San Diego, CA) is a trainer, teacher, management consultant, and speaker. Her numerous positions include director of training and development for Cox Cable. Her Ph.D. is in industrial/organizational psychology. Tab Content 6Author Website:Countries AvailableAll regions |
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