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OverviewFull Product DetailsAuthor: Peter Jones (University of Surrey) , Andrew Lockwood (University of Surrey)Publisher: Cengage Learning EMEA Imprint: Cengage Learning EMEA Edition: New edition Dimensions: Width: 16.70cm , Height: 1.20cm , Length: 23.80cm Weight: 0.341kg ISBN: 9780826462947ISBN 10: 0826462944 Pages: 292 Publication Date: 13 May 2002 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of Contents1. Understanding Hotel Operations. 2. Managing in the Hotel Business. 3. Protecting Assets. 4. Improving Employee Performance. 5. Managing Demand and Supply. 6. Increasing Income. 7. Managing Customer Service. 8. Improving Productivity. 9. Managing Quality. 10. Managing The Key Result Areas.Reviews1. Understanding Hotel Operations. 2. Managing in the Hotel Business. 3. Protecting Assets. 4. Improving Employee Performance. 5. Managing Demand and Supply. 6. Increasing Income. 7. Managing Customer Service. 8. Improving Productivity. 9. Managing Quality. 10. Managing The Key Result Areas. Author InformationTab Content 6Author Website:Countries AvailableAll regions |
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