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OverviewManagers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Good listening reduces the risk of burnout. The book provides tips for managers to improve their listening skills and thus lead more effectively. Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite differently by others. This makes critical self-reflection, external feedback and practice all the more important. The book provides a variety of suggestions for this. Full Product DetailsAuthor: Alexander Häfner , Sophie HofmannPublisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Imprint: Springer-Verlag Berlin and Heidelberg GmbH & Co. K Edition: 1st ed. 2023 ISBN: 9783662676233ISBN 10: 3662676230 Pages: 55 Publication Date: 06 August 2023 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationDr. Alexander Häfner has been Head of Human Resources Development at Würth Industrie Service since 2012 and is a member of the Board of the Business Psychology Section of the BDP. His main tasks include training and consulting for managers.Sophie Hofmann is a psychologist and works as an expert for international management development at Würth. Her main tasks include the development and implementation of e-learning offerings, classroom training and coaching. Tab Content 6Author Website:Countries AvailableAll regions |
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