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OverviewHow do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users. Full Product DetailsAuthor: Carl Gustav JohannsenPublisher: De Gruyter Imprint: De Gruyter Saur Weight: 0.387kg ISBN: 9783110419658ISBN 10: 3110419653 Pages: 182 Publication Date: 11 September 2015 Recommended Age: College Graduate Student Audience: Professional and scholarly , Professional & Vocational , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationCarl Gustav Johannsen, Royal School of Library and Information Science, University of Copenhagen, Denmark Tab Content 6Author Website:Countries AvailableAll regions |
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