Library Technology and User Services: Planning, Integration, and Usability Engineering

Author:   Anthony S. Chow, Ph.D. (Assistant Professor in the Department of Library and Information Studies at the University of North Carolina at Greensboro.) ,  Tim Bucknall (University of North Carolina, USA)
Publisher:   Woodhead Publishing Ltd
ISBN:  

9781843346388


Pages:   170
Publication Date:   09 November 2011
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Library Technology and User Services: Planning, Integration, and Usability Engineering


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Author:   Anthony S. Chow, Ph.D. (Assistant Professor in the Department of Library and Information Studies at the University of North Carolina at Greensboro.) ,  Tim Bucknall (University of North Carolina, USA)
Publisher:   Woodhead Publishing Ltd
Imprint:   Chandos Publishing (Oxford) Ltd
Dimensions:   Width: 15.60cm , Height: 0.90cm , Length: 23.40cm
Weight:   0.310kg
ISBN:  

9781843346388


ISBN 10:   1843346389
Pages:   170
Publication Date:   09 November 2011
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Dedication List of figures and tables Acknowledgements Foreword About the authors Introduction Chapter 1: Stone tablets, paper and the Internet: the same old library? Abstract: Libraries 2.0 Technology integration and user services Systems thinking and performance technology Library trends Foundations of information seeking and user services in information organizations Pulling it all together Chapter 2: Strategic planning, organizational goals and technology: what and for whom? Abstract: Needs assessment Strategic planning Goal 1: a vibrant, user-centered collection Strategic planning and world-class user services Creating a strategic plan Goal 1: quality online services and resources Goal 2: comprehensive career resources and services Goal 3: multi-faceted services and support for the homeless and indigent population Goal 4: world class youth and family collection and services Chapter 3: Customized fashion: finding the right fit Abstract: Hardware and software A public library An academic library A school library Library technology infrastructures and user services Chapter 4: Technology and budgeting Abstract: Prevention vs. reaction Quality vs. quantity Replacement vs. repair Zero-sum vs. line-item budgeting Using Excel for budgeting Prioritizing technology Budgeting trends Chapter 5: Evaluation: is technology meeting the needs of the organization’s users? Abstract: Formative and summative evaluation Informatics Evaluation method Building a logic model for outcomes-based evaluation Chapter 6: Emerging technology trends in libraries Abstract: Integrated library systems Metasearching and discovery tools Web 2.0 E-books and e-readers Pay per view Consortia and group purchasing Media Meeting spaces Circulating devices Mobile Digitization Cloud computing Pervasive web usability and usability testing Virtual worlds Instructional literacy and technology Conclusion: user needs and library technology References Index

Reviews

The authors synergize their expertise on information technologies and user library services to produce this welcome resource. <br> -An Leabharlann: The Irish Library This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries. One of the main strengths of this book is its layout and easy to read style. This book is well designed and comprehensive for readers who want a starting knowledge of how to plan for user needs in a technology driven environment. -Australian Academic & Research Libraries


The authors synergize their expertise on information technologies and user library services to produce this welcome resource., An Leabharlann: The Irish Library This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries. One of the main strengths of this book is its layout and easy to read style. This book is well designed and comprehensive for readers who want a starting knowledge of how to plan for user needs in a technology driven environment., Australian Academic & Research Libraries


The authors synergize their expertise on information technologies and user library services to produce this welcome resource. --An Leabharlann: The Irish Library This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries. One of the main strengths of this book is its layout and easy to read style. This book is well designed and comprehensive for readers who want a starting knowledge of how to plan for user needs in a technology driven environment. --Australian Academic & Research Libraries


The authors synergize their expertise on information technologies and user library services to produce this welcome resource. -An Leabharlann: The Irish Library This book provides a systematic approach to challenges with planning, budgeting and integrating technology into public, academic and school libraries. One of the main strengths of this book is its layout and easy to read style. This book is well designed and comprehensive for readers who want a starting knowledge of how to plan for user needs in a technology driven environment. -Australian Academic & Research Libraries


Author Information

Dr. Anthony S. Chow teaches library management and technology as an Assistant Professor in the Department of Library and Information Studies at the University of North Carolina at Greensboro. Anthony also serves as an educational consultant specializing in online information and evaluation systems and has overseen the IT for a large academic unit, managed training and quality assurance for an Internet company, and oversaw computer based instruction training for a government agency. His dissertation was published as a book entitled Systems Thinking and 21st Century Education. Tim Bucknall is Assistant Dean of Libraries and Head of Electronic Resources and Information Technologies for the University Libraries at the University of North Carolina at Greensboro. Tim is responsible for many significant library innovations, including the first OpenURL link resolver to go into production, and the first large-scale virtual library consortium. He was recently named by Library Journal as one the United States’ leading ‘Movers and Shakers’ within librarianship, and has published and spoken extensively on library information technology, IT management, and effective evaluation of electronic resources and services within libraries.

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