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OverviewThe Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement Full Product DetailsAuthor: Vernon Lloyd , Great Britain: Cabinet OfficePublisher: TSO Imprint: TSO Edition: 2nd ed Dimensions: Width: 11.00cm , Height: 0.70cm , Length: 15.00cm ISBN: 9780113313648ISBN 10: 0113313640 Pages: 101 Publication Date: 31 July 2012 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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