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9781138270992

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'It should never happen again, but too many recommendations just make the situation worse. Every private and public sector executive needs to read this book so they understand how their decisions and actions can solve some problems whilst inadvertently creating others.' Michael Bourne, Cranfield University, UK 'Although we all know that we don't learn from just doing things right, but rather from doing the right things and having the mental space to make mistakes and learn from them, we recoil when things go badly wrong. In this magnificent book, Mike Lauder precisely (and with painful accuracy) points out how we miss the opportunity to learn from incidents and mistakes over and over again. Mike masters the art of transforming an extremely complex topic into a practical relevant and absorbing text. Based on both an extensive academic and practical knowledge of the field, he underpins his arguments with real life examples and empirically proven evidence. This book is a must read for policy makers, emergency service leaders, mayors and governors, as well as leaders in various fields of risk management, as Mike's knowledge and insights -when applied with courage and rigour - will definitely help to forestall the next tragedy.' Hugo Marynissen, Managing Partner, Crisis Management Consultancy 'Such care with language can only be applauded - as can this fascinating book on a subject about which we should all be better informed.' The RoSPA Occupational Safety & Health Journal, March 2014

'It should never happen again, but too many recommendations just make the situation worse. Every private and public sector executive needs to read this book so they understand how their decisions and actions can solve some problems whilst inadvertently creating others.' Michael Bourne, Cranfield University, UK 'Although we all know that we don't learn from just doing things right, but rather from doing the right things and having the mental space to make mistakes and learn from them, we recoil when things go badly wrong. In this magnificent book, Mike Lauder precisely (and with painful accuracy) points out how we miss the opportunity to learn from incidents and mistakes over and over again. Mike masters the art of transforming an extremely complex topic into a practical relevant and absorbing text. Based on both an extensive academic and practical knowledge of the field, he underpins his arguments with real life examples and empirically proven evidence. This book is a must read for policy makers, emergency service leaders, mayors and governors, as well as leaders in various fields of risk management, as Mike's knowledge and insights -when applied with courage and rigour - will definitely help to forestall the next tragedy.' Hugo Marynissen, Managing Partner, Crisis Management Consultancy 'Such care with language can only be applauded - as can this fascinating book on a subject about which we should all be better informed.' The RoSPA Occupational Safety & Health Journal, March 2014

Author Information

Dr Mike Lauder MBE has worked in risk management for the last 30 years. He is now an independent researcher and a visiting fellow at Cranfield School of Management, where he undertook his doctorate studying risk governance and the process, outcomes, effectiveness and efficacy of public inquiries. He has a wide range of experience in this field covering his time in the military and as a consultant. He has practical experience of risk management as a military engineer, including work in bomb disposal and as a security specialist. He has worked in both construction and procurement project management and has wider experience of logistic operations and corporate financial planning. He is a Fellow of the Chartered Management Institute and has published in Risk Management Professional, the magazine of The Institute of Risk Management. Mike Lauder lectures on the topics raised within this book.

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