Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics

Author:   Lan Ni ,  Qi Wang ,  Bey-Ling Sha
Publisher:   Taylor & Francis Ltd
ISBN:  

9781138189218


Pages:   330
Publication Date:   31 May 2018
Format:   Hardback
Availability:   In Print   Availability explained
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Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics


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Author:   Lan Ni ,  Qi Wang ,  Bey-Ling Sha
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781138189218


ISBN 10:   1138189219
Pages:   330
Publication Date:   31 May 2018
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Acknowledgements Chapter 1: Introduction Part I: Theoretical Foundations Chapter 2: Foundational Theories in Public Relations Management Chapter 3: History and Foundational Theories of Intercultural Communication Chapter 4: Conflict Management and Negotiation Part II: Intercultural Public Relations at Various Levels Chapter 5: Interpersonal Level: Competencies and Practices Chapter 6: Intra-organizational Level: Identifying and Communicating with Publics Chapter 7: Intra-organizational Level: Relationship Management Chapter 8: Intra-organizational Level: Conflict Management and Negotiation Chapter 9: Organizational Level: Organizational Identity Chapter 10: Social Media Chapter 11: Conclusions

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Author Information

Lan Ni, Ph.D., is Associate Professor at the University of Houston. Focusing on identification of publics, relationship management, and conflict management, she examines how public relations in intercultural settings can both benefit organizations and empower publics, especially immigrants and minority groups. Supported by multiple funding agencies, her research has been published in major journals and consistently shapes her teaching. Qi Wang, Ph.D., is Associate Professor at Villanova University. She is interested in theorizing and observing interpersonal and intercultural communication in various contexts, with the goal of promoting individual, relational, and organizational wellbeing. Her research has won multiple awards and has appeared in top tier journals in the communication field. Bey-Ling Sha, Ph.D., APR, is Professor at San Diego State University. She has been thinking about cultural identity since kindergarten and theorizing about intercultural public relations since her M.A. thesis at the University of Maryland. She is an award-winning public relations scholar, teacher, and practitioner.

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