Overview

Glen's Markets started in the small, thriving town of Gaylord, Michigan, on June 7, 1951, and was a dream of C. Glen Catt. Little did he know that through his efforts, that little 2,500-square-foot store would result in a regional supermarket chain of twenty-six stores with upwards of 2,500 associates. Through three generations of Glen's, C. Glen Catt, Glen A. Catt, and Glen B. Catt (and numerous committed associates), Glen's Markets would become highly admired within the retail food industry for its unique, self-perpetuating culture of relationships, customer service, and attention to detail. Intentional Leadership: The Glen's Market Culture shares the story from the early sculpturing of C. Glen Catt growing up in a financially struggling family during and after the Great Depression in the 1930s through the intentional relationships with associates and customers to the psychological deliberations that resulted in selling the retail arm of the company in 1999. Glen's Markets was built on the basis of people working with people serving people. Any individual who has the opportunity to work with another human being will find eye-opening examples in the Glen's story that will help them to make a difference in the lives of the people they work with. Rather you are already in a leadership position or desire one day to have that responsibility, the uniqueness of how the Glen's Markets family operated will spark new thoughts to help stretch your mind.

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9781636305745

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