Informed by Knowledge: Expert Performance in Complex Situations

Author:   Kathleen L. Mosier ,  Ute M. Fischer
Publisher:   Taylor & Francis Ltd
ISBN:  

9781848729117


Pages:   432
Publication Date:   22 September 2010
Format:   Hardback
Availability:   In Print   Availability explained
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Informed by Knowledge: Expert Performance in Complex Situations


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Full Product Details

Author:   Kathleen L. Mosier ,  Ute M. Fischer
Publisher:   Taylor & Francis Ltd
Imprint:   Psychology Press Ltd
Dimensions:   Width: 17.80cm , Height: 2.50cm , Length: 25.40cm
Weight:   0.907kg
ISBN:  

9781848729117


ISBN 10:   1848729111
Pages:   432
Publication Date:   22 September 2010
Audience:   College/higher education ,  General/trade ,  Tertiary & Higher Education ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

"K.L. Mosier, U.M. Fischer, Introduction. Part 1. Managing Complexity: Discussions from Various Fields and Decision Contexts. J. Orasanu, P. Lieberman, Decision Making in Extreme Environments. J. Osland, Expert Cognition and Sense-Making in the Global Organization Leadership Context: A Case Study. H.A. Mieg, Focused Cognition: Information Integration and Complex Problem Solving by Top Inventors. S.J. Perry, R. Wears, Large Scale Coordination of Work: Coping with Complex Chaos within Healthcare. S.G. Hutchins, T. Kendall, The Role of Cognition in Team Collaboration during Complex Problem Solving. P. Badke-Schaub, Decision-Making Processes of Leaders in Product Development. W.R. Sieck, J.L. Smith, A. Grome, D.A. Rababy, Expert Cultural Sensemaking in the Management of Middle Eastern Crowds. P. Thunholm, Managing Complex Military Planning - Processes and Techniques Used by Experienced and Less Experienced Commanders. Part 2. Technological Support and Training for Knowledge Management. P.J. Smith, A.L. Spencer, C. Billings, The Design of a Distributed Work System to Support Adaptive Decision Making across Multiple Organizations. L.D. Strater et al., An Investigation of Technology-Mediated Ad Hoc Team Operations: Consideration of Consideration of Components of Team Situation Awareness. K. Lauche, P.S. Bayerl, Planning, Monitoring and Trouble-shooting: Decision Making in Distributed Drilling Operations. S.S. Kirschenbaum, Expertise in the Submarine Domain: The Impact of Explicit Display on the Interpretation of Uncertainty. L.A. Zimmerman, J.M. Sestokas, C.A. Burns, Using High Fidelity Computerized Training to Prepare Commanders for Operational Decision Making. Part 3. Commentary: Overlooked Issues in Expert Decision Making. D. Snowden, Naturalizing Sense-making. G. Klein, D. Snowden, C.L. Pin, Anticipatory Thinking. S. Fiore, M.A. Rosen, E. Salas, Uncertainty Management and Macrocognition in Teams: A Multi-disciplinary Review and Integration. L. Dibello, D. Lehmann, W. Missildine, How Do You Find an Expert? Identifying Blind Spots and Complex Mental Models among Key Organizational Decision Makers Using a Unique Profiling Tool. L. Alison, M. Eyre, M. Humann, Losing Sight of the ‘Golden Mean’: Accountogenic Decisions in U.K. Policing. Part 4. Outlook: New Methods and Approaches. L. Millitello, W. Wong, S.S. Kirschenbaum, E. Patterson, Systematizing Discovery in Cognitive Task Analysis. P. Falzer, Expertise in Assessing and Managing Risk of Violence: The Contribution of Naturalistic Decision Making. L. Stewart, C.O. Dominguez, L.W. Way, A Data/Frame Sensemaking Analysis of Operative Reports: Bile Duct Injuries Associated with Laparoscopic Cholecystectomy. B.S. Caldwell, S.K. Garrett, Coordination of Event Detection and Task Management in Time-Critical Settings. C. McAndrew, J. Gore, ""Convince Me…"" An Inter-Disciplinary Study of NDM and Portfolio Managers. M.S. Cohen, Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making."

Reviews

Informed by Knowledge, edited by Mosier and Fischer, two highly respected researchers in both the NDM and wider community, highlights the importance of information synthesis for decision making. The contributions from other authors cover key areas of research and raise pertinent questions, making this a book which should be kept readily to hand on your desk. It is a must for anyone interested in current decision making research. - Margaret Crichton, Ph.D., People Factor Consultants Ltd., UK For some 20 years the series of conferences on Naturalistic Decision Making have been influential in shaping the future research agenda of cognitive engineering and human factors. This timely volume, collecting and integrating research presented at the most recent such conference, promises to continue this venerable tradition. We read and hear so much these days about failures of even our best experts and elite organizations to 'connect the dots.' Much of the work reported here, skillfully compiled and edited by Mosier and Fischer, helps us understand why this is, and even more importantly, provides concrete steps to address these problems. This volume couldn't come at a better time to a world where the difference between success and failure increasingly lies in an ability to effectively cope with complexity and uncertainty. - Alex Kirlik, Ph.D., University of Illinois at Urbana-Champaign, USA Drs. Mosier and Fischer have amassed an excellent collection of two dozen articles from well respected authors covering topics such as managing complexity, technology support and training for knowledge management, and overlooked issues in expert decision making. The latter topic area features one of my favorites, a superb thought provoking paper on 'Anticipatory Thinking,' by Klein, Snowden, and Pin. Another jewel among this string of pearls is Cohen's paper entitled, Knowns, Known Unknowns, and Unknown Unknowns: Time and Uncertainty in Naturalistic Decision Making. As always Dr. Cohen present some deep thinking on how experts manage time. Presented here is a cadre of informative and engaging papers on current cognitive psychological topics. - Elliot E. Entin, Senior Scientist, Aptima, Inc., USA


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Georgia Institute of Technology, USA

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