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OverviewFull Product DetailsAuthor: Douglas J. Besharov (Norman and Florence Brody Professor, Norman and Florence Brody Professor, University of Maryland) , Karen J. Baehler (Scholar in Residence, Scholar in Residence, American University) , Jacob Alex Klerman (Principal Associate, Principal Associate, ABT Associates)Publisher: Oxford University Press Inc Imprint: Oxford University Press Inc Dimensions: Width: 23.60cm , Height: 3.30cm , Length: 15.70cm Weight: 0.590kg ISBN: 9780190646059ISBN 10: 0190646055 Pages: 360 Publication Date: 23 February 2017 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: To order  Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us. Table of Contents1. Introduction Douglas J. Besharov, Karen Baehler, Jacob Klerman Part 1: Unifying Themes 2. Modern Performance Measurement: Monitoring Program 'Outcomes' Instead of 'Impacts' Douglas J. Besharov, Douglas M. Call 3. Measuring and Managing Farther along in the Logic Model Karen Baehler, Jacob Klerman 4. Indicators, Assessments, and Benchmarking of the Quality and Governance of Public Human Development Services Ariel Fiszbein, Dena Ringold, Halsey Rogers 5. Does Measuring Performance Lead to Better Performance? Mary Bryna Sanger Part 2: National Applications 6. Top-Down Strategies for Service Improvement in UK Public Services James Downe, Steve Martin, Tony Bovaird 7. Quality Improvement and Performance Measurement in Israeli Social Services Tamar Zemach-Marom 8. Institutional Contexts and Service Delivery Reforms Ariel Fiszbein, Yasuhiko Matsuda 9. Performance-Based Payments in the Turkish Health System Gulbiye Yenimahalleli Yasar, Pinar Guven-Uslu Part 3: Performance Contracting 10. Holding Nonprofits Accountable for Accomplishments, Not Appearances Christina Standerfer, Joseph Schafer 11. Welfare-to-Work Performance-Based Contracts in New York City Swati Desai, Lisa Garabedian, Karl Snyder 12. The Efficiency of Contracting Out Local Public Services in the Czech Republic and Slovakia Beata Mikusova Merickova, Juraj Nemec, Zuzana Vozarova 13. Workforce Development Program Performance over the US Business Cycle Kevin Hollenbeck, David Pavelchek Part 4: Conclusion 14. Using Logic Models to Strengthen Performance Measurement Douglas J. Besharov, Douglas M. Call IndexReviewsAuthor InformationDouglas J. Besharov, JD, is the Norman and Florence Brody Professor at the University of Maryland School of Public Policy, where he teaches courses on poverty, welfare, children and families, policy analysis, program evaluation, and performance management. He is also a senior fellow at the Atlantic Council, where he leads a program in international policy exchanges. In 2008, he was President of the Association for Public Policy Analysis and Management (APPAM) and is currently APPAM's International Conference Coordinator. Karen Baehler, PhD, is Scholar in Residence at the American University School of Public Affairs. Her research focuses on the theory and practice of policy analysis in social and environmental policy. She holds a PhD in Policy Sciences from the University of Maryland College Park. Jacob Alex Klerman, MA, is a Principal Associate and Senior Fellow with Abt Associates in Cambridge Massachusetts and the Editor of Evaluation Review. His research focuses on labor market policy, nutrition policy, and evaluation methods. Tab Content 6Author Website:Countries AvailableAll regions |
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