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OverviewMore than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable. Using time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory Lamberton, Human Relations will help you prepare for this changing world. You will find strategies and techniques to achieve human relations success on and off the job, and human relations skills that transfer from the classroom to the real world of work. Full Product DetailsAuthor: Lowell Lamberton , Leslie Minor-EvansPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Professional Edition: 4th edition Dimensions: Width: 21.30cm , Height: 2.30cm , Length: 25.20cm Weight: 1.032kg ISBN: 9780073377049ISBN 10: 007337704 Pages: 672 Publication Date: 08 January 2009 Audience: General/trade , General Replaced By: 0073524689 Format: Paperback Publisher's Status: Out of Print Availability: In Print  Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsPart One: Human Relations and YouChapter 1: Human Relations: A BackgroundChapter 2: Self-Concept and Self-Esteem in Human Relations Chapter 3: Self-Awareness and Self-DisclosureChapter 4: Attitudes Chapter 5: Personal and Organization ValuesChapter 6: Motivation: Increasing ProductivityPart Two: Human Relations in Groups Chapter 7: Communication and Human RelationsChapter 8: People, Groups, and Their Leaders Chapter 9: Teams in Quality OrganizationsChapter 10: Achieving Emotional ControlPart Three: Building Your Human Relations Skills Chapter 11: Individual and Organizational Change Chapter 12: Creativity and Human RelationsChapter 13: Conflict Management Chapter 14: Stress and Stress Management Chapter 15: Your External and Internal Customers Part Four: Thriving In a Changing WorldChapter 16: Human Relations in a World of Diversity Chapter 17: Business Ethics and Social Responsibility Chapter 18: Maintaining Workplace Health Chapter 19: Human Relations and Your Future SuccessReviewsAuthor InformationLowell Lamberton is an emeritus business professor with an extensive background in both writing and business. He has worked as an expert consultant to many businesses, especially in the area of human behavior, specializing in organizational behavior and management. Prof. Lamberton has had many years of experience teaching management, human relations, and business communications classes at Central Oregon Community College and at Linfield College. He lives in Bend, Oregon, with his wife, Ruth, who is an artist.He holds two degrees in English, one from Walla Walla University and the other from the University of Nebraska. He also holds an MBA and an advanced professional certificate (APC) in management from Suffolk University in Boston, Massachusetts.Besides this textbook, he has also coauthored Working with People: A Human Relations Guide with Leslie Minor. Leslie Minor is a social psychologist and sociologist with a bachelors degree in psychology from the University of Washington (Seattle), and M.A. and Ph.D. degrees from the School of Social Ecology at the University of California (Irvine). Her teaching career spans more than 20 years, with teaching experience at large and small colleges, public and private, rural and urban, two-year and four-year institutions, in online and traditional formats, in the United States and in Singapore. She also has several years of experience in college administration. Tab Content 6Author Website:Countries AvailableAll regions |
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