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OverviewWhat strategies and techniques can we teach our students to encourage their growth in human relations success on and off the job? How can students tap into the power that comes from working well in one-on-one situations, in groups, and in organizations both big and small?Human Relations: Strategies for Success attempts to provide answers to these questions and guidance toward developing human relations skills that transfer from the classroom to the real world of work. The authors’ commitment to the creation of a book that is at once interesting to read, motivating to study, and relevant to a wide variety of students has been the driving force behind the book.The text covers time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory. More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable. Full Product DetailsAuthor: Lowell Lamberton , Leslie Minor-EvansPublisher: McGraw-Hill Education - Europe Imprint: McGraw-Hill Professional Edition: 3rd edition Dimensions: Width: 18.50cm , Height: 2.30cm , Length: 23.40cm Weight: 1.000kg ISBN: 9780073522319ISBN 10: 0073522317 Pages: 672 Publication Date: 16 February 2006 Audience: College/higher education , Tertiary & Higher Education Replaced By: 007337704X Format: Paperback Publisher's Status: Out of Print Availability: Out of stock  Table of ContentsPart One: Human Relations and YouChapter 1: Human Relations: A BackgroundChapter 2: Self-Esteem in Human RelationsChapter 3: Self-Awareness and Self-DisclosureChapter 4: AttitudesChapter 5: Personal and Organization ValuesChapter 6: Motivation: Increasing ProductivityPart Two: Human Relations in GroupsChapter 7: Communication and Human RelationsChapter 8: People, Groups, and Their LeadersChapter 9: Teams in Quality OrganizationsChapter 10: Transactions and RelationshipsPart Three: Building Your Human Relations SkillsChapter 11: Individual and Organizational ChangeChapter 12: Creativity and Human RelationsChapter 13: Conflict ManagementChapter 14: Stress and Stress ManagementChapter 15: Winning and Keeping Your CustomersPart Four: Thriving In a Changing WorldChapter 16: Human Relations in a World of DiversityChapter 17: Business Ethics and Social ResponsibilityChapter 18: Maintaining Workplace HealthChapter 19: Human Relations and Your Future SuccessReviewsAuthor InformationLowell Lamberton is an emeritus business professor with an extensive background in both writing and business. He has worked as an expert consultant to many businesses, especially in the area of human behavior, specializing in organizational behavior and management. Prof. Lamberton has had many years of experience teaching management, human relations, and business communications classes at Central Oregon Community College and at Linfield College. He lives in Bend, Oregon, with his wife, Ruth, who is an artist.He holds two degrees in English, one from Walla Walla University and the other from the University of Nebraska. He also holds an MBA and an advanced professional certificate (APC) in management from Suffolk University in Boston, Massachusetts.Besides this textbook, he has also coauthored Working with People: A Human Relations Guide with Leslie Minor. Leslie Minor is a social psychologist and sociologist with a bachelors degree in psychology from the University of Washington (Seattle), and M.A. and Ph.D. degrees from the School of Social Ecology at the University of California (Irvine). Her teaching career spans more than 20 years, with teaching experience at large and small colleges, public and private, rural and urban, two-year and four-year institutions, in online and traditional formats, in the United States and in Singapore. She also has several years of experience in college administration. Tab Content 6Author Website:Countries AvailableAll regions |
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