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OverviewA hilarious, unflinchingly true guidebook to the inside world of the customer service industry and the secrets, truths, and lies that annoy, frustrate, enrage, horrify, amuse, and occasionally confound industry workers. If you've ever wanted to know what in the world the other side of the phone (or counter) is thinking, this book is for you. Full Product DetailsAuthor: Alison VictoryPublisher: Outskirts Press Imprint: Outskirts Press Dimensions: Width: 15.20cm , Height: 0.30cm , Length: 22.90cm Weight: 0.082kg ISBN: 9781977271365ISBN 10: 1977271367 Pages: 50 Publication Date: 21 March 2024 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In stock We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |