Overview

Hotel Housekeeping: Operations and Management aims to meet the requirements of students of hotel management, and to fill the gap left unattended by the existing books on the subject. The book provides a detailed analysis 3 of the core concepts, which are further reinforced with the help of illustrations, charts, diagrams etc. The book pays special attention to emerging area, such as ecotels, as also the processes followed by the industry.

Full Product Details

Author:   Balan Raghu
Publisher:   OUP India
Imprint:   OUP India
Dimensions:   Width: 18.30cm , Height: 3.60cm , Length: 23.90cm
Weight:   1.170kg
ISBN:  

9780195684315

ISBN 10:   0195684311
Pages:   772
Publication Date:   31 March 2007
Audience:   College/higher education ,  Tertiary & Higher Education
Replaced By:   9780198061090
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock  
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

1. The Hospitality Industry - An Overview; 2. The Housekeeping Department; 3. Managing Housekeeping Personnel; 4. Contracts and Outsourcing; 5. Planning the Work of Housekeeping Department; 6. Daily Routine and Systems; 7. Housekeeping Inventories; 8. Types, Composition and Cleaning of Hard Surfaces; 9. The Hotel Guest Room; 10. Standard Contents of A Guest Room; 11. Cleaning; 12. Cleaning of Public Areas; 13. Supervision in Housekeeping; 14. Housekeeping control Desk; 15. Budgeting Housekeeping Expenses; 16. Textiles; 17. Linen and Laundry Options; 18. Uniforms; 19. Sewing Room; 21. Pest Control and Waste Disposal; 22. Internal Environment; 23. Interior Designing; 24. Interior Decoration; 25. Guestroom Renovation; 26. Flower Arrangement; 27. Horticulture; 28. Ecotels; 29. New Property Countdown; 30. Changing Trends in Housekeeping

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