High Tech, High Touch: Library Customer Service Through Technology

Author:   Lynn Jurewicz ,  Todd Cutler
Publisher:   American Library Association
ISBN:  

9780838908600


Pages:   142
Publication Date:   31 December 2003
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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High Tech, High Touch: Library Customer Service Through Technology


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Overview

To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment - without bureaucratic red tape. This work shows you how to learn how and why to empower the library and its teams.

Full Product Details

Author:   Lynn Jurewicz ,  Todd Cutler
Publisher:   American Library Association
Imprint:   ALA Editions
Dimensions:   Width: 18.00cm , Height: 0.90cm , Length: 25.00cm
Weight:   0.290kg
ISBN:  

9780838908600


ISBN 10:   0838908608
Pages:   142
Publication Date:   31 December 2003
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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