Handling the Clash Between Production & Consumption: A Situated View on Front-Line Service Workers' Competencies in Interactive Service
Author:   Anna Schneider
Publisher:   Rainer Hampp
ISBN:  

9783957100641


Pages:   192
Publication Date:   01 July 2016
Format:   Paperback
Availability:   In stock   Availability explained
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Handling the Clash Between Production & Consumption: A Situated View on Front-Line Service Workers' Competencies in Interactive Service


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Author:   Anna Schneider
Publisher:   Rainer Hampp
Imprint:   Rainer Hampp
Weight:   0.281kg
ISBN:  

9783957100641


ISBN 10:   395710064
Pages:   192
Publication Date:   01 July 2016
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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