Overview

This well-established handbook presents integral logistics management as the management of the flow of goods, data and control along the comprehensive life cycle of products and services in both classical and service industries. It offers a well-founded overview for managers, practitioners and advanced users. For the 6th edition, the content has been tightened and the following topics have been extended: the design of integrated offers of intangibles and tangibles goods in industrial product-service systems the integrated design of product, distribution, retail, service, and transportation networks for global location planning new examples of frameworks, standards and indices to practically demonstrate the social and environmental performance in sustainable in supply chains. Other new sections deal with: the benefit of different types of cooperation between the R&D and engineering departments in companieswith an “engineer-to-order” (ETO) production environment the suitability of scenario planning for long-term demand forecasting, if influence factors of the surrounding systems play a role in an unknown manner. Furthermore, each section now contains at the beginning its intended learning outcomes (ILO). The material covers most of the key terms in the five APICS CPIM (Certified in Production and Inventory) modules as well as in the ASCM / APICS CSCP (Certified Supply Chain Professional) program.

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9783662656273

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Paul Schoensleben, 1952, studied Mathematics and Operation Research at ETH Zurich. He obtained a Ph.D. degree in 1980. Several years of responsibilities for computer and organization departments of industrial companies followed. In parallel, he developed and introduced a PPC package for product families with many variants used in practice until 2003. From 1983 to 1991, he was full professor for Business Informatics at the University of Neuchatel, Switzerland. Since 1991, he has been full professor for Industrial Engineering and Management at ETH Zurich, Switzerland, focusing on logistics, operations and supply chain management, global service management and service innovation. Being professor emeritus since 2017, he still is a member of several boards of directors. Paul Schönsleben is a member of the IFIP (International Federation of Information Processing) Working Group 5.7, “Production Management”, and longtime member (until 2009) of the CPIM Committees, APICS Curricula and Certification Council, as well as of CIRP (until 2019).

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