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9781958889121

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Richard's book is a must-read for anyone in government service or anyone interested in good governance practices. I've learned a great deal about leadership and integrity over the years watching Richard deliver for the American public at DHS, the IRS, and in other leadership roles. His insights on delivering mission-critical operations to various departments are invaluable. - David Powner, Former Lead IT Audit Reviewer at GAO I highly recommend Richard's book for anyone leading change in a large organization. While the setting is mainly two large federal government organizations, Richard's insights and recommendations are as relevant in the private sector as in federal, state, and local governments. Richard has zeroed in on the key elements for success, and these recommendations aren't academic. They are based on his real-world leadership experiences, the lessons he's learned and applied, and the success he's achieved. This is a valuable roadmap for current and future leaders everywhere, especially in government, where building the public's trust is so critical. Kudos and thanks to Richard for his service and for adding such a valuable guide to our toolkit. - Jim Cook, Former VP and Director for the Center for Enterprise Modernization, The MITRE Corporation Having served federal and state government agencies for more than 30 years, I have learned the importance of agencies adopting practical, proven management practices to address their most pressing challenges. Richard's book describes a comprehensive approach for agencies to improve their performance. I'm particularly taken with his focus on the importance of agencies effectively managing their IT projects and programs through modern Agile-based methods. I recommend this book to anyone serving in a government agency or any contractor supporting an agency. - Hamid Aougab, Scrum/Agile & Project Management Instructor and Consultant

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Richard Spires has spent more than two decades supporting government. He served as the Chief Information Officer (CIO) of the IRS and then the U.S. Department of Homeland Security (DHS). He has been recognized numerous times with awards for his leadership in government and, in particular, in government information technology.

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