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OverviewThe worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action. Full Product DetailsAuthor: Godfrey BaladacchinoPublisher: Taylor & Francis Ltd Imprint: Routledge Weight: 0.408kg ISBN: 9781138880641ISBN 10: 1138880647 Pages: 288 Publication Date: 10 April 2015 Audience: College/higher education , General/trade , Tertiary & Higher Education , General Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsChapter 1 Confronting Global Tourism; Chapter 2 Policy Dilemmas and the Small-scale Lens; Chapter 3 Research Method and Design; Chapter 4 A Small-scale Labour Syndrome; Chapter 5 The Small-scale Syndrome at Work I: Informal Labour Relations; Chapter 6 The Small-scale Syndrome at Work II: Competing for Loyalty; Chapter 7 Relating to Theory; Chapter 8 Questions for Management, Labour and Community; Chapter 9 Conclusion;ReviewsAuthor InformationGodfrey Baladacchino Tab Content 6Author Website:Countries AvailableAll regions |
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