Getting Things Done at Work: The discourse of power in workplace interaction

Author:   Bernadette Vine (Victoria University of Wellington)
Publisher:   John Benjamins Publishing Co
Volume:   124
ISBN:  

9789027253668


Pages:   278
Publication Date:   24 June 2004
Format:   Hardback
Availability:   In Print   Availability explained
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Getting Things Done at Work: The discourse of power in workplace interaction


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Overview

"The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of ""control acts"", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project."

Full Product Details

Author:   Bernadette Vine (Victoria University of Wellington)
Publisher:   John Benjamins Publishing Co
Imprint:   John Benjamins Publishing Co
Volume:   124
Weight:   0.525kg
ISBN:  

9789027253668


ISBN 10:   9027253668
Pages:   278
Publication Date:   24 June 2004
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

1. Acknowledgments; 2. 1. Introduction; 3. 2. Directives, requests and advice; 4. 3. Identifying control acts; 5. 4. Analysis of control act head acts; 6. 5. Modification of control act head acts; 7. 6. Exploring control acts in context; 8. 7. Control acts between Managers and their staff; 9. 8. Managers and power in the workplace; 10. 9. Language and power between equals; 11. Appendix A. Transcription conventions; 12. Appendix B. Main interaction purpose and word counts; 13. Appendix C. Directive head acts; 14. Appendix D. Request head acts; 15. Appendix E. Advice head acts; 16. Notes; 17. References; 18. Author Index; 19. Subject Index

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