Overview

From Potential to Performance invites readers into nearly forty years of leadership lessons learned on the front lines of the insurance industry. Through real stories, practical strategies, and subtle faith-based truths, Tracey Wilson shows how to identify hidden talent, align people with the right roles, and create a culture where teams thrive. Whether you lead a small office, a corporate division, or an entire organization, this book will challenge you to look beyond metrics and processes and inspire you to cultivate people in a way that transforms potential into lasting performance.

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Author Information

Tracey Wilson is a seasoned insurance industry leader whose career spans nearly four decades. From her humble beginnings as a part-time CSR in 1986 to her leadership roles across state lines, Tracey has consistently led with insight, integrity, and heart. Her passion for training others and developing high-performing teams has earned her admiration of peers and proteges alike. Known for her warm approach she has mentored countless professionals. Tracey's leadership style is rooted in her faith, her unwavering belief in people, and her deep love for her family. She finds great joy in relationships, especially as a grandmother to nine incredible young people and in the lifelong friendships forged throughout her journey. Whether she is guiding a growing team, celebrating unseen contributions, or challenging leaders to dig deeper, Tracey's voice of resonates with clarity and compassion.

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