Overview

Perfunctory efforts to show investment in a business relationship--detailed in so many books about global work and cultural intelligence--don't cut it anymore. Business professionals working across national and cultural boundaries need to form authentic relationships that drive rapport, camaraderie, and optimal team performance--and Forging Bonds in a Global Workforce provides the most thorough and practical approach to date on this issue. Renowned academics in the field of intercultural relationship-building, Andy Molinsky and Melissa Hahn deliver an easy-to-understand approach to help you supercharge your global relationship-building skills, including a focus on Mindset: Conquer hidden biases that can interfere with relationship building and learn the six specific ways relationship building differs across cultures; Beginnings: Master key cultural differences in small talk and the initial stages of finding common ground; and Deepening: Learn to diagnose the local language of trust, develop creative ways to build relationships on global teams, and keep disagreements from escalating into conflict. Business success today requires deeper engagement than ever. Apply the lessons of Forging Bonds in a Global Workforce to build lasting connections and drive career and organizational success in a truly global economy.

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Andy Molinsky is a professor of organizational behavior at Brandeis University's International Business School, specializing in behavior change and cross-cultural interaction in business settings. He holds a B.A. in international relations, magna cum laude and Phi Beta Kappa, from Brown University; an M.A. in international business from Columbia University; and an M.A. in psychology and a Ph.D. in organizational behavior from Harvard University. Molinsky regularly writes for the Harvard Business Review, and his work has been featured in The Economist, Fast Company, Fortune, Financial Times, The Boston Globe, NPR, and the Voice of America. His first book, Global Dexterity (Harvard Business Review Press, 2013), received the Axiom Award (Silver Medal) for Best Business Book in International Business & Globalization and has been used widely in organizations around the world, including Boeing, AIG, the U.S. Air Force Academy, and the Clinton Foundation, among others. He speaks regularly to a wide range of professional audiences. Melissa Hahn is an intercultural consultant, trainer, coach, and university instructor. She earned her MA in intercultural relations from the University of the Pacific and is an adjunct faculty member at American University's School of International Service. Carolyn Jania is an LA-based actor/singer/writer/improviser. She is an alum of The Groundlings Sunday Company, where she has done extensive comedy character work. Paired with her classical theater training (BA in theater from Butler University), she loves variety in her narration projects. Her passion is writing and performing original comedy songs for her comedy pop band, Schmab. She records and edits from her home studio.

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