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Overview"""Required reading for every waiter, waitress, or maitre dhotel clearly written, and easy to follow "" Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of todays top experts, the guide explains: The responsibilities and procedures of typical positionscaptains, servers, and bussers The basics of food and beverage servicehow to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more A wide range of professional serving techniques and service stylesincluding American, French, Russian, butler, and cafeteria" Full Product DetailsAuthor: Bruce H. Axler , Carol A. LitridesPublisher: John Wiley & Sons Inc Imprint: John Wiley & Sons Inc Dimensions: Width: 18.10cm , Height: 2.10cm , Length: 26.30cm Weight: 0.660kg ISBN: 9780471621768ISBN 10: 0471621765 Pages: 240 Publication Date: 21 March 1990 Audience: College/higher education , Professional and scholarly , Postgraduate, Research & Scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: Out of stock  The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationAbout the authors BRUCE H. AXLER is the author of 23 culinary and hospitality books. Most recently, he was managing director of Tavern on the Green, New York City. CAROL A. LITRIDES is the author of several books on food service/food preparation. She has developed and run hundreds of training programs for restaurants and hotels and is currently the general manager of a landmark restaurant. Tab Content 6Author Website:Countries AvailableAll regions |
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