Essential Interviewing: A Programmed Approach to Effective Communication

Author:   David Evans (University of Western Ontario) ,  Margaret Hearn (University of Western Ontario) ,  Max Uhlemann (University of Victoria) ,  Allen Ivey (Distinguished Professor Emeritus, University of Massachusetts, Amherst)
Publisher:   Cengage Learning, Inc
Edition:   9th edition
ISBN:  

9781305271500


Pages:   336
Publication Date:   01 January 2016
Format:   Paperback
Availability:   In stock   Availability explained
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Essential Interviewing: A Programmed Approach to Effective Communication


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Overview

Interviewing is one of the most important skills that you'll use in your career. This proven text gives you the tools you need to conduct successful interviews with diverse clients in a variety of professional settings, including social work, counseling, nursing, personnel work, and human services. With an emphasis on the three major stages of interviewing: exploration, clarification, and action, ESSENTIAL INTERVIEWING offers the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years. The text makes interview skills clear and specific -- and exposes you to a variety of client situations and cultures. Each chapter highlights an ethical situation you may confront in your future career, further grounding you in current standards of professional practice.

Full Product Details

Author:   David Evans (University of Western Ontario) ,  Margaret Hearn (University of Western Ontario) ,  Max Uhlemann (University of Victoria) ,  Allen Ivey (Distinguished Professor Emeritus, University of Massachusetts, Amherst)
Publisher:   Cengage Learning, Inc
Imprint:   Brooks/Cole
Edition:   9th edition
Dimensions:   Width: 20.30cm , Height: 2.20cm , Length: 25.50cm
Weight:   0.703kg
ISBN:  

9781305271500


ISBN 10:   1305271505
Pages:   336
Publication Date:   01 January 2016
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

1. Programming a Foundation for Learning. Stage I: LISTENING AND EXPLORATION: HELPING CLIENTS IDENTIFY THEIR EXPERIENCES, ISSUES, AND PROBLEMS 2. Attending Behavior. 3. Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Integrating Your Listening and Exploration Skills. Stage II: CLARIFICATION: HELPING CLIENTS TO CLARIFY THEIR EXPERIENCES AND DEVELOP GOALS. 7. Confronting. 8. Communicating Feeling and Immediacy. 9. Self-Disclosure. 10. Interpreting. Stage III: ACTION: HELPING CLIENTS TO TAKE ACTION. 11. Information Giving. 12. Structuring for Exploration, Clarification, and Action. 13. Enlisting Cooperation. Stage IV: EFFECTIVE COMMUNICATION: FACILITATING CLARIFICATION, EXPLORATION, AND ACTION. 14. Putting It All Together. Additional Resources. Index.

Reviews

A great book, one that I have been in search of for ten years. I have previously reviewed this text, and it only gets better! It is invaluable in providing my students with much needed practice in the actual mechanics of what to say.


I have previously reviewed this text, and it only gets better! It is invaluable in providing my students with much needed practice in the actual mechanics of what to say.


Author Information

Allen E. Ivey is Distinguished University Professor (emeritus) at the University of Massachusetts, Amherst, and Courtesy Professor of Counseling at the University of South Florida, Tampa. He is president of Microtraining Associates, an educational publishing firm. A diplomate in counseling psychology, Dr. Ivey was honored as a Multicultural Elder at the National Multicultural Conference and Summit. He has written more than 40 books and 200 articles and chapters, translated into 25 languages. Dr. Ivey's undergraduate work was in psychology at Stanford University, followed by a Fulbright Grant to study social work at the University of Copenhagen, Denmark. His doctorate is from Harvard University. He is the originator of the Microskills approach, basic to this book. David R. Evans is professor emeritus at the University of Western Ontario, where he was a member of the Clinical Psychology Program for 30 years. He has been a consultant to numerous agencies, including hospitals, adolescent facilities, addictions facilities, and police services. He holds a Ph.D. in applied psychology from the University of Toronto. He has twice been a visiting scholar at Wolfson College, Cambridge. He is a past president of the Canadian Psychological Association and the Ontario Psychological Association. He also has been a member of the Council of Representatives of the American Psychological Association and a representative to the International Union of Psychological Science. He is the author of numerous books, chapters, journal articles, tests and papers. Margaret T. Hearn has spent over 30 years in the field of psychology. She holds a Ph.D. in counseling psychology from the University of Western Ontario. She has had extensive practical and research experience in clinical health psychology with children and adults at London Health Sciences Centre. Before retirement, her involvement was in the area of hospital management. Dr. Hearn has served as a teacher in the departments of psychology, psychiatry and pediatrics at the University of Western Ontario. She is the author of many books, chapters, articles and papers. In addition she has had extensive involvement with psychology at both a professional and regulatory level. Max R. Uhlemann is Professor of Counseling in the Department of Educational Psychology and Leadership Studies at the University of Victoria where he is Coordinator of the Counseling Graduate Program. He received his doctorate in Counseling Psychology from Colorado State University in 1974. He has been a counselor educator since 1970. He has been a licensed psychologist since 1976. His research and teaching interests include professional and paraprofessional counseling skill training, micro-counseling skill training, interpersonal process in the counseling dyad, multi-cultural issues in counseling, and ethics and legal education and practice. He has had a private practice in counseling and clinical psychology since 1988. The focus of this practice has been on working with individuals experiencing anxiety, depression, grief, loss, and traumatic stress. He was president of the Canadian University and College Counseling Association from 1984 to 1985. He is currently concluding his nine-year editorship of the CANADIAN JOURNAL OF COUNSELING. In 1996, he received the Professional Contribution Award from the Canadian Counseling Association. He has served on ethics committees for the Canadian University and College Counseling Association, College of Psychologists of British Columbia, and Canadian Counseling Association. He is a member of the Canadian Counseling Association, Canadian Psychological Association, College of Psychologists of British Columbia, Canadian Register of Health Service Providers in Psychology, and the Western Association of Counselor Education and Supervision.

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