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OverviewEffective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations. Helps readers to: ensure respect and dignity; communicate assertively; develop empathy and comfort skills; communicate effectively in a team; deal with difficult situations; and reflect on actual practice Offers an easy to use, attractive 2 colour design throughout. Written in a clear, consistent style to aid comprehension. Further reading and references point to the evidence and knowledge baseAll the chapters have been revised in line with up-to-date literature, professional practice guidelines and research Full Product DetailsAuthor: Philippa Sully (Visiting Lecturer, Reflective Practice, School of Community and Health Sciences. City University, London, UK) , Joan Dallas (Lecturer, Psychology, Communication and Counselling Skills, School of Community and Health Sciences, City University, London, UK)Publisher: Elsevier Health Sciences Imprint: Mosby Edition: 2nd edition Dimensions: Width: 15.60cm , Height: 1.30cm , Length: 23.40cm Weight: 0.440kg ISBN: 9780723435273ISBN 10: 0723435278 Pages: 256 Publication Date: 15 June 2010 Audience: College/higher education , Tertiary & Higher Education Replaced By: 9780723436546 Format: Paperback Publisher's Status: Active Availability: Out of stock The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |