Overview

Work practices and organizational processes vary widely and evolve constantly. The technological infrastructure has to follow, allowing or even supporting these changes. Traditional approaches to software engineering reach their limits whenever the full spectrum of user requirements cannot be anticipated or the frequency of changes makes software reengineering cycles too clumsy to address all the needs of a specific field of application. Moreover, the increasing importance of ‘infrastructural’ aspects, particularly the mutual dependencies between technologies, usages, and domain competencies, calls for a differentiation of roles beyond the classical user–designer dichotomy. End user development (EUD) addresses these issues by offering lightweight, use-time support which allows users to configure, adapt, and evolve their software by themselves. EUD is understood as a set of methods, techniques, and tools that allow users of software systems who are acting as non-professional software developers to 1 create, modify, or extend a software artifact. While programming activities by non-professional actors are an essential focus, EUD also investigates related activities such as collective understanding and sense-making of use problems and solutions, the interaction among end users with regard to the introduction and diffusion of new configurations, or delegation patterns that may also partly involve professional designers.

Full Product Details

Author:   Volkmar Pipek ,  Mary-Beth Rosson ,  Volker Wulf ,  Volker Wulf
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2009 ed.
Volume:   5435
Dimensions:   Width: 15.50cm , Height: 1.80cm , Length: 23.50cm
Weight:   0.456kg
ISBN:  

9783642004254

ISBN 10:   3642004253
Pages:   285
Publication Date:   27 February 2009
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Invited Talks.- End-User Development and Meta-design: Foundations for Cultures of Participation.- What Is End-User Software Engineering and Why Does It Matter?.- Refereed Papers.- Mutual Development: A Case Study in Customer-Initiated Software Product Development.- Appropriation Infrastructure: Supporting the Design of Usages.- Supporting End Users to Be Co-designers of Their Tools.- Improving Documentation for eSOA APIs through User Studies.- End-User Development of Enterprise Widgets.- End-User Development for E-Government Website Content Creation.- LWOAD: A Specification Language to Enable the End-User Develoment of Coordinative Functionalities.- Shaping Collaborative Work with Proto-patterns.- Web Design Patterns: Investigating User Goals and Browsing Strategies.- Males’ and Females’ Script Debugging Strategies.- Hypertextual Programming for Domain-Specific End-User Development.- Fast, Accurate Creation of Data Validation Formats by End-User Developers.- Refereed Notes.- Cicero Designer: An Environment for End-User Development of Multi-Device Museum Guides.- Observing End-User Customisation of Electronic Patient Records.

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