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9781138648272

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`A compendium of down-to-earth solutions to the eternal problems associated with complex relationships, feedback, and performance appraisals. The partnering of a practitioner and an academic produces the perfect balance of applicable advice and evidence-based best practices.' -David W. Bracken, Professor of Industrial/Organizational Psychology, Keiser University, USA; DWBracken & Associates, USA `Practical and professionally sound, this book is a go-to resource for human resource managers, consultants and researchers interested in getting to the bottom of what works and why. The authors distill the literature and connect practice to the information that supports its use. The result is a book full of actionable intelligence, a welcoming read for human resource and business leaders alike.' -Thomas Diamante, Executive Vice President and Practice Director of Executive and Organization Development, Corporate Counseling Associates, Inc., USA; President Consulting Division, New York State Psychological Association, USA `Engagement, empowerment, trust, performance management, appraisal.... It all gets very confusing. Mone and London can clear that up. This is a great `how-to' book, but also draws distinctions among constructs that are clear and that you can really bank on.' -Paul E. Levy, Professor and Chair of Psychology and Interim Chair of Child and Family Development, The University of Akron, USA

`A compendium of down-to-earth solutions to the eternal problems associated with complex relationships, feedback, and performance appraisals. The partnering of a practitioner and an academic produces the perfect balance of applicable advice and evidence-based best practices.' -David W. Bracken, Professor of Industrial/Organizational Psychology, Keiser University, USA; DWBracken & Associates, USA `Practical and professionally sound, this book is a go-to resource for human resource managers, consultants and researchers interested in getting to the bottom of what works and why. The authors distill the literature and connect practice to the information that supports its use. The result is a book full of actionable intelligence, a welcoming read for human resource and business leaders alike.' -Thomas Diamante, Executive Vice President and Practice Director of Executive and Organization Development, Corporate Counseling Associates, Inc., USA; President Consulting Division, New York State Psychological Association, USA `Engagement, empowerment, trust, performance management, appraisal.... It all gets very confusing. Mone and London can clear that up. This is a great `how-to' book, but also draws distinctions among constructs that are clear and that you can really bank on.' -Paul E. Levy, Professor and Chair of Psychology and Interim Chair of Child and Family Development, The University of Akron, USA

Author Information

Edward M. Mone has more than 30 years of corporate experience in career, leadership, and organization change and development, and has been a lecturer in the College of Business and School of Professional Development at the State University of New York at Stony Brook, USA for more than 10 years. Manuel London is Dean and Distinguished Professor of Management in the College of Business, State University of New York at Stony Brook, USA. He holds a PhD in Industrial and Organizational Psychology from the Ohio State University. He writes and conducts research on performance management, leader development, and team learning.

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