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OverviewOur work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display-all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of ""emotion management,"" the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived. Full Product DetailsAuthor: Aviad E. RazPublisher: Harvard University, Asia Center Imprint: Harvard University, Asia Center Volume: No. 213 Dimensions: Width: 16.40cm , Height: 2.50cm , Length: 23.20cm Weight: 0.567kg ISBN: 9780674008588ISBN 10: 0674008588 Pages: 304 Publication Date: 30 May 2002 Audience: College/higher education , Professional and scholarly , Undergraduate , Postgraduate, Research & Scholarly Format: Hardback Publisher's Status: Active Availability: Out of stock The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationAviad E. Raz is Associate Professor of Sociology at Ben-Gurion University of the Negev. Tab Content 6Author Website:Countries AvailableAll regions |