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OverviewEmotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today’s high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions– emotional sensitivity, emotional maturity and emotional competency–which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to work done in India, leading to conclusions applicable to the Indian work culture. The unique features of the third edition include: — New knowledge assimilated after extensive empirical research — Practical solutions through real-life case studies — Practical exercises on how to develop — Recommendations on how to manage emotional upsets, control anger, develop high self-esteem and empathise with others. Full Product DetailsAuthor: Dalip SinghPublisher: SAGE Publications Inc Imprint: SAGE Publications Inc Edition: 3rd Revised edition Dimensions: Width: 15.80cm , Height: 1.40cm , Length: 24.10cm Weight: 0.310kg ISBN: 9780761935322ISBN 10: 0761935320 Pages: 196 Publication Date: 07 November 2006 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Paperback Publisher's Status: No Longer Our Product Availability: Out of stock  The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsPreface Emotional Intelligence: The Concept Emotional Intelligence and Your Personality Can EQ Be Developed? Emotional Skills that Managers Should Learn Emotional Intelligence: The Empirical Evidence Guidelines for Training and Development Guidelines for Training and Development Know Your EQ: Emotional Quotient Test References and Select Bibliography IndexReviewsEmotional Intelligence at Work is a practical, informative and well-written book that provides plenty to interest anyone interested in training and management development. -- Reviews, Training & Management Development Methods The book is a collection of personal experiences of the author on emotional management, personal and interpersonal management, self satisfaction and career perfection in the fields of management, administration etc, taking care of social and psychological dimensions of emotional intelligence. -- Indian Educational Review Author InformationDr Dalip Singh is a senior bureaucrat who joined the Indian Administrative Service (IAS) in 1982. He belongs to the Haryana Cadre and has held many important positions in the state and Central Governments. He obtained his post-graduation in psychology from the University of Delhi in 1978 after which he completed his M.Phil and Ph.D. in psychology with research work in areas such as managerial effectiveness, transactional analysis, leadership and personality. Dr Singh taught at the Faculty of Management Studies, University of Delhi (1980–82) before joining the IAS. He has the rare distinction of being awarded D. Litt. in psychology for his work on EQ, by Bundelkhand University, Jhansi, India, in 2005. He is a trained psychologist and an expert on emotional intelligence. He lives in Chandigarh, India, and may be contacted at www.eqindia.com Tab Content 6Author Website:Countries AvailableAll regions |
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