Overview

The law enforcement community is constantly being scrutinized and criticized regarding the manner in which officers interact with the public that they serve. Research indicates that functional or higher levels of emotional intelli-gence enhance a person's ability to interact effectively with others. Research also indicates that emotional intelligence may be learned. Given the nature of the policing, the potential benefit to law enforcement agencies employing officers with functional or high levels of emotional intelligence was assumed to be a desirable attribute. Can the emotional intelligence level of a patrol sergeant impact the emotional intelligence level of his or her subordinates? Recommendations were suggested that included 1) the use of an abilities-based EQ-i test instrument for future research, 2) the use of experiments within the ranks of supervisors and field training officers to determine if enhancement of emotional intelligence will have a quantifiable effect on subordinate personnel, 3) the use of emotional intelligence enhancement training, and 4) the use of and participation in emotional intelligence research projects directed toward the policing profession.

Full Product Details

Author:   Michael E Burnette
Publisher:   VDM Verlag Dr. Mueller E.K.
Imprint:   VDM Verlag Dr. Mueller E.K.
Dimensions:   Width: 17.00cm , Height: 0.90cm , Length: 24.40cm
Weight:   0.263kg
ISBN:  

9783836434737

ISBN 10:   3836434733
Pages:   160
Publication Date:   15 January 2008
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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