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OverviewThis work provides a thorough overview of the technical and social aspects of electronic mail. It analyzes the problems, solutions and effects of e-mail and includes coverage of the market for e-mail, the ethical and legal aspects of it, recent research and the X.400 and Internet mail standards. Full Product DetailsAuthor: Jacob PalmePublisher: Artech House Publishers Imprint: Artech House Publishers Dimensions: Width: 15.20cm , Height: 1.90cm , Length: 22.90cm Weight: 0.587kg ISBN: 9780890068021ISBN 10: 089006802 Pages: 284 Publication Date: 31 January 1995 Audience: College/higher education , Professional and scholarly , Postgraduate, Research & Scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsPart 1 Introduction. Part 2 Electronic mail and other media. Part 3 When is electronic mail successful? value for people and organizations: new communication or old communication in a new medium?; changes to organizations; will electronic mail improve companies?; exchange of experience using electronic mail; the roles of bosses are changed; group size and the critical mass hypothesis; examples of observed effects of E-mail/CMC; co-ordination and decision making. Part 4 Cost/efficiency analysis: how cost/efficiency analysis can be used; can the productivity of office work increase?; comparison with telephone calls; comparison with postal mail, message slips, telex and telefacsimile; comparison with face-to-face meetings; comparison with audio and video conferencing and voice mail systems; when is electronic mail the best medium?; the value of changed communication patterns. Part 5 User functionality with electronic mail: personally addressed mail; automatic mail; simultaneous text communication; multi-media documents and voice mail; office documents (EDI), forms, work flow applications; folders, archives; group communication; filters; anonymity and pseudonymity; mail servers; directories; co-working with other media; reliability and security; roles. Part 6 Techniques for electronic mail: transmission of messages (routing); naming and addressing; architecture of electronic mail systems; distribution lists; computer conferencing and bulletin board systems; cryptographic security techniques. Part 7 Standards: about standards in general; text formats; the OSI model; X.400/MHS - the OSI standard for electronic mail; X.500 - the OSI standard for directory systems; internet mail standards; bitnet format; UUCP format and usenet news; VMSmail; application programming interfaces; gatewaying standards; deviations between standards and reality; functional standards and implementors' guide; PICS proforma. Part 8 The market for electronic mail: history; software; public services; public messaging systems and conference systems; fees and charging. Part 9 Law and order: ethnics and etiquette; human rights issues; freedom of information acts; printed matter; computers and privacy legislation; copyright laws; unlawful communication; agreements and signatures; legal recipients; which law is applicable; who is legally responsible; law enforcement actions. Part 10 Research about electronic mail - user interface examples: examples from the user interface of pine; examples from the user interface on superKOM; examples from the line oriented user interface on EAN/Envoy 400; examples from the user interface on memo; examples from the user interface on first class. postal addresses of E-mail organizations; glossary; standards documents - ISO and ITU standards; internet documents (A selection).ReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |