Driving Innovation in Service Organisations: A Study in the German Airport Industry

Author:   Jessica Scheler
Publisher:   Gabler
Edition:   2013 ed.
ISBN:  

9783834934062


Pages:   196
Publication Date:   16 July 2012
Format:   Paperback
Availability:   Manufactured on demand   Availability explained
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Driving Innovation in Service Organisations: A Study in the German Airport Industry


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Overview

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.

Full Product Details

Author:   Jessica Scheler
Publisher:   Gabler
Imprint:   Gabler
Edition:   2013 ed.
Dimensions:   Width: 15.50cm , Height: 1.50cm , Length: 23.50cm
Weight:   3.401kg
ISBN:  

9783834934062


ISBN 10:   3834934062
Pages:   196
Publication Date:   16 July 2012
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.
Language:   English

Table of Contents

Systematic Review of the Service Dominant Logic-Literature.- Opportunities and challenges for the German Airport Industry.- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents

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Author Information

Dr. Jessica Scheler wrote her dissertation under the supervision of Prof. Dr. Kathrin Möslein at the Center for Leading Innovation and Cooperation (CLIC) at HHL – Leipzig Graduate School of Management. She now works in innovation management in the technology sector.

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