Overview

Buying your Volkswagen or Audi was perhaps one of the biggest dreams you ever had. And you made the decision to buy it convinced of it's reliability and prestige among drivers and in the automotive market. The professional dealership sales staff reinforced your previous thought that buying a Volkswagen or Audi was one smart decision to make. Proudly, you showed your family and friends your Volkswagen or Audi, perhaps a symbol of your new financial or social status. Enchanted with your new purchase you drove your car for months without any issues. Certified Volkswagen and Audi technicians awaited patiently at the dealership for any due oil change or service. But one day, you decided to take your Volkswagen or Audi outside the dealership for service, for whatever the reason might be, just to find out later that it was not a smart move at all. Read this book and you'll find out why? In dealership service has a tremendous advantages over any other potential service alternative. Any aspirin Volkswagen or Audi technician should read this book. Automotive Technical School Instructors should recommend this book to their students. This is the foundation of a great Dealership career, and excellent Volkswagen and Audi customer service.

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9781540571588

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