Free Delivery Over $100
|
|
|||
|
||||
OverviewThe De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management. Full Product DetailsAuthor: LaVena Wilkin , Yashwant PathakPublisher: De Gruyter Imprint: De Gruyter Weight: 0.831kg ISBN: 9783111529226ISBN 10: 3111529223 Pages: 387 Publication Date: 17 June 2024 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsSection 1 – Interpersonal Conflict Management 1. Understanding Perspectives and Viewpoints in Organizational conflict management (OCM) 2. Communication and OCM 3. Emotional Intelligence and OCM 4. Conflict Styles in OCM 5. Mindfulness and Self-Awareness OCM Section 2 – Organizational Conflict Management 6. Employee Engagement and OCM 7. Working with Different Generations and OCM 8. Change and Conflict in OCM 9. Collaborative Practices in OCM 10. Designing Conflict Management Systems in OCM Section 3 – Intercultural, International, and Ethnic Conflict Management 11. Intergroup Conflict in OCM 12. Stereotypes and Bias in OCM 13. Eastern and indigenous perspectives in OCM 14. Ethno religious conflicts in OCM 15. Political conflicts in OCM Section 4 – Methods for Managing Organizational Conflicts 16. Negotiation in OCM 17. Mediation in OCM 18. Facilitation in OCM 19. Role of Organizational Ombudspersons and OCM 20. Coaching in OCM Section 5 – Special Topics 21. Workplace Bullying in OCM 22. Forgiveness in OCM 23. The Importance of Soft Skills in Managing Conflicts 24. Women’s issues in OCM 25. LGBTQ issues in OCMReviewsAuthor InformationDr. LaVena Wilkin is the Director of the Ph.D. and Graduate Management programs at Sullivan University, Kentucky, USA. Before joining Sullivan University in 2013, she spent twenty six years in the construction industry, and three of those years she co-owned a commercial masonry sub-contracting company. After selling the construction company in 2001, she came to work full-time at Sullivan serving as the Associate Director of the Evening and Weekend Division. She was also the Dean of the College of Business for Sullivan University for three years and the Dean of Conflict Management programs for five years. Dr. Wilkin has facilitated workshops on conflict styles, workplace bullying, forgiveness, emotional intelligence, organizational conflict, conflict and change, employee engagement, dealing with difficult people, and the P.E.A.C.E. © Model of Conflict Management. She is also co-editor of a bookentitled Organizational Conflicts: Challenges and Solutions. She contributed a chapter in the book, The Mediation Handbook: Theory, Research and Practice. Her co-edited book, From Discord to Harmony: Making Your Workplace Hum, was published in March 2020. Finally, she is the Editor for the Journal of Conflict Management, a scholarly journal that publishes research in many of the multidisciplinary areas of managing conflicts. Dr. Yashwant Pathak completed his education M.S., Ph.D. in Pharmaceutical Technology from India and EMBA and MS Conflict Management from Sullivan University, Kentucky, USA. He is Associate Dean for Faculty Affairs at the newly launched College of Pharmacy, University of South Florida, Tampa, Florida. With extensive experience in academia and industry, he has over 150 publications including research papers, abstracts, chapters and reviews, 7 books on Nanotechnology and drug delivery systems, 6 books on Nutraceuticals and several books in cultural studies. His areas of research include drug delivery systems, nanotechnology applications in pharmacy and Nutraceuticals. He has travelled extensively over 80 countries and is actively involved with many Pharmacy colleges in different countries. Tab Content 6Author Website:Countries AvailableAll regions |
||||
