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Overview"What do championship poker players and world-class salespeople have in common? The ability to read people. Customers ""tell"" us how to deliver the highest levels of service. If we pay attention to them, listen to their words, and observe their behavior, they will guide us to do the following: - Treat them the way they want to be treated. - Meet and exceed their expectations. - Provide a positive, predictable experience. - Develop strong relationships and bonds. - Tailor our approach to each individual." Full Product DetailsAuthor: Dr Marty Seldman , John Futterknecht , Dr Ben SorensenPublisher: Optimum Press Imprint: Optimum Press Dimensions: Width: 15.20cm , Height: 1.50cm , Length: 22.90cm Weight: 0.381kg ISBN: 9781735059310ISBN 10: 1735059315 Pages: 256 Publication Date: 06 November 2020 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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