Customer Centricity: Focus on the Right Customers for Strategic Advantage

Author:   Peter Fader
Publisher:   Wharton Digital Press
ISBN:  

9781613631447


Pages:   150
Publication Date:   26 May 2020
Format:   Hardback
Availability:   In Print   Availability explained
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Customer Centricity: Focus on the Right Customers for Strategic Advantage


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Author:   Peter Fader
Publisher:   Wharton Digital Press
Imprint:   Wharton Digital Press
Dimensions:   Width: 14.00cm , Height: 1.30cm , Length: 21.60cm
Weight:   0.340kg
ISBN:  

9781613631447


ISBN 10:   1613631448
Pages:   150
Publication Date:   26 May 2020
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Peter S. Fader is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. In 2015, Fader co-founded Zodiac, a predictive analytics firm that was acquired by Nike in 2018. More recently, he co-founded Theta Equity Partners, which focuses on customer-based corporate valuation. Fader is the author of Customer Centricity: Focus on the Right Customers for Strategic Advantage and coauthor with Sarah E. Toms of the book The Customer Centricity Playbook. He has been quoted or featured in The New York Times, The Wall Street Journal, The Economist, The Washington Post, and on NPR, among other media. Follow him on twitter @faderp.

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