Creating a Customer Experience-Centric Startup: A Step-by-Step Framework

Author:   Thomas Suwelack ,  Manuel Stegemann ,  Feng Xia Ang
Publisher:   Springer Nature Switzerland AG
Edition:   1st ed. 2022
ISBN:  

9783030924577


Pages:   152
Publication Date:   02 February 2022
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Our Price $85.36 Quantity:  
Add to Cart

Share |

Creating a Customer Experience-Centric Startup: A Step-by-Step Framework


Add your own review!

Overview

Full Product Details

Author:   Thomas Suwelack ,  Manuel Stegemann ,  Feng Xia Ang
Publisher:   Springer Nature Switzerland AG
Imprint:   Springer Nature Switzerland AG
Edition:   1st ed. 2022
Weight:   0.381kg
ISBN:  

9783030924577


ISBN 10:   3030924572
Pages:   152
Publication Date:   02 February 2022
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Reviews

Author Information

Thomas Suwelack is a professor of digital customer experience at Brand University of Applied Sciences in Hamburg (Germany) since October 2018. He is also founder and CEO of 21done – a purpose-driven, digital startup. After graduating in business administration and completing his doctorate in marketing at the University of Muenster (Germany), he worked several years as a management consultant for multinational corporations operating in various industries. Manuel Stegemann is a tenured professor at the Bielefeld University of Applied Sciences (Germany), where he primarily represents the fields of consumer psychology and marketing. Before moving to Bielefeld, he worked for three years as professor of marketing and statistics at the Kiel University of Applied Sciences (Germany). He is passionate about behavioral economics and consumer decision making. He also enjoys delving into the new opportunities that data science brings to marketing. He studied psychology andholds a PhD in business administration. He gained five years of industry experience working for two management consultancies. Feng Xia Ang is the co-founder and Chief Product Officer of 21done. She holds a Bachelor of Business Management degree from the Singapore Management University and an M.A. in Brand Innovation from the Brand University of Applied Sciences (Germany). After her studies, she went on to fulfil her passion for entrepreneurship by embarking on the start-up founding journey, alongside Thomas Suwelack, of building a purposeful digital platform for personal growth.

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions
Latest Reading Guide

Aorrng

Shopping Cart
Your cart is empty
Shopping cart
Mailing List