Overview

Constructive conflict management comprises all the integral and conscious interventions which are effectively channelising the tides and provides input through positive responses. The quest for constructive conflict management was always there as an undercurrent in many works of great management thinkers and the current one is a humble attempt to share referral points so that this can act as a guide or a bluebook for managing conflicts.Part One comprises the identified attitudinal, integral and stylistic differences about managing conflicts. Major observations along the lines of various domains of conflict management areas had been recorded under respective categories. Observable resultants and the active ingredients of this blue book include the following identified elements-Potential sources of conflict, Initial and immediate conflict responses, Procedural way of handling conflicts and Predominant conflict management styles. Part Two comprises the suggestive measures to be followed for managing conflicts and training for conflict handling in an integrated manner. Part three provides a set of graphical representative body of knowledge to the conflict management literature.

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