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OverviewThis book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms. Full Product DetailsAuthor: Stephan ProkschPublisher: Springer International Publishing AG Imprint: Springer International Publishing AG Edition: 1st ed. 2016 Dimensions: Width: 15.50cm , Height: 1.00cm , Length: 23.50cm Weight: 3.495kg ISBN: 9783319318837ISBN 10: 3319318837 Pages: 134 Publication Date: 26 July 2016 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: Manufactured on demand We will order this item for you from a manufactured on demand supplier. Language: English Table of ContentsReviewsAuthor InformationStephan Proksch works as a Mediator and Consultant in Austria and Europe. He is a partner at Trialogis Company and Head of Mediation Training at the Chamber of Commerce in Austria. He teaches at the Universities of Vienna and Graz. Tab Content 6Author Website:Countries AvailableAll regions |