Free Delivery Over $100
|
|
|||
|
||||
OverviewBased on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, Full Product DetailsAuthor: Catherine Sheldrick Ross , Kirsti Nilsen , Marie L. RadfordPublisher: American Library Association Imprint: ALA Editions Edition: 3rd Revised edition ISBN: 9780838917275ISBN 10: 0838917275 Pages: 304 Publication Date: 28 February 2019 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
||||
