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OverviewFull Product DetailsAuthor: Michael P. PaganoPublisher: Springer Publishing Co Inc Imprint: Springer Publishing Co Inc Edition: 2nd edition Dimensions: Width: 17.80cm , Height: 2.00cm , Length: 25.40cm Weight: 0.795kg ISBN: 9780826125170ISBN 10: 0826125174 Pages: 440 Publication Date: 03 December 2014 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsPreface How to Use This Book I PROVIDER COMMUNICATION 1 Learning to Talk Like a Health Care Provider Key topics: narrative, nonverbal communication behaviors, and feedback 2 See One, Do One, Teach One Key topics: provider education, building trust, and continuous communication 3 The Biomedical Model Key topics: provider education, nonverbal communication, relationship building, and developing trust 4 The Biopsychosocial Model Key topics: provider education, hostile communication, and listening 5 Autonomy Is a Myth Key topics: phone conversations, denotative meaning, connotative meaning, and power 6 Bad News Key topics: family communication, empathic listening, and health literacy 7 Closings Key topics: closing conversations, nonverbal behaviors, and power sharing 8 Follow-Up Key topics: interpersonal relationships and communication context 9 I've Got the License, So We're Doing It My Way Key topics: leadership communication and negotiation 10 I Just Need to Put Your Information in the Computer Key topics: electronic medical/health records and noise in the channel II PATIENT COMMUNICATION 11 What's Wrong With Me? Key topics: noise in communication channels and anxious patients 12 I Understand Key topics: health literacy and miscommunication 13 It's Been 2 Hours Key topics: humor and communication context 14 I Have an STD? Key topics: gendered communication and risk communication 15 Why Do I Have to Wait for an MRI? Key topics: self-disclosure and patient empowerment 16 I'm Feeling Better, But … Key topics: gender communication and miscommunication 17 We Don't Know What to Do Key topics: geriatric communication and noise in the communication channel 18 I Hurt My Back Key topics: stereotyping and verbal aggression 19 I Need a Generic Key topics: social realities and relationship building 20 The Nurses Paid More Attention to the Computer Than They Did to Me Key topics: nonverbal communication and role perceptions III THE MEDIA AND HEALTH COMMUNICATION 21 Erectile Dysfunction Key topics: emotional communication and self-disclosure 22 I've Got a Defibrillator Key topics: media communication and active listening 23 I Saw This Ad on Television Key topics: gender communication, direct-to-consumer (DTC) advertising, and negotiation 24 Education or Promotion? Key topics: organizational communication and ethics 25 How About Cereal for My Cholesterol? Key topics: compromise, empowerment, and empathic listening 26 Are Vaccines Safe? Key topics: communicating with parents and written communication 27 The Billboard Said CyberKnife Was the Best Way to Go Key topics: patient education and trust 28 We Need to Improve Our Press Ganey Scores Key topics: organizational communication and public relations 29 You Posted What on Facebook? Key topics: organizational communication and ethics IV THE ROLE OF THIRD PARTIES IN HEALTH COMMUNICATION 30 How Safe Are Generics? Key topics: organizational communication and patient empowerment 31 I Can't Work Key topics: third-party communication and trust 32 You'll Feel Better Recovering at Home Key topics: communication roles and ethics 33 I Only Have 9 Minutes or So Key topics: nonverbal communication, listening, and feedback 34 Why Don't You Tell Me About It? Key topics: family communication, trust, and health literacy 35 We'll Have You Come Back for the Stress Test Key topics: patient-centric behaviors and economics V CULTURE AND HEALTH COMMUNICATION 36 We Just Need to Get Through the Chemo Key topics: end-of-life communication and family communication 37 No Hablo Español Key topics: intercultural communication and information sharing 38 Health Insurance Portability and Accountability Act (HIPAA) Key topics: organizational communication and family communication 39 When Can My Employee Return to Work? Key topics: negotiation and ethics 40 Please Take Off Your Clothes and Put on This Gown Key topics: intercultural communication and ethics 41 Don't Tell My Wife She's Dying Key topics: end-of-life communication and nonverbal behaviors 42 What's an Interdisciplinary Meeting? Key topics: organizational communication and team communication 43 Quality of Life Versus Disease Management Key topics: education, palliative care, and end-of-life communication 44 Why Am I Not Seeing a Doctor? Key topics: building trust and education 45 I Shouldn't Have to Wait; I Have Insurance Key topics: education and intercultural communication IndexReviewsAuthor InformationMichael P. Pagano, PhD, PA-C, is an associate professor (tenured) in the Department of Communication, Fairfield University, Fairfield, Connecticut. Tab Content 6Author Website:Countries AvailableAll regions |
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