Overview

This edited volume posits that stereotypes communicated in the workplace remain a pervasive issue due to the dichotomy between the discriminatory and functional roles that these stereotypes can play in a range of professional settings. Contributors demonstrate that while the use of stereotypes in the workplace is distasteful and exclusionary, communicating these stereotypes can also appear—on the surface—to provide a pathway toward bonding with others, giving advice, and reducing uncertainty. The result of this dichotomy is that those who communicate stereotypes in the workplace may not view this communication from themselves or others as being problematic. With an emphasis on qualitative methods and analyses, this book deconstructs stereotypes by exploring the theoretical, empirical, and pragmatic roles they play in communication. In doing so, contributors expose the underpinnings of stereotypes and the reason that they are communicated, focus on the role we all play in perpetuating stereotypes, and suggest alternative modes of productive discourse. Scholars of interpersonal and organizational communication, cultural studies, and sociology will find this book particularly useful.

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9781793642462

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Reviews

"""No matter what legislation surrounding diversity, equity, inclusion, access, and belonging passes or does not pass, everyday workers will continue to be subject to stereotypes and workplace discrimination. Understanding how pervasive stereotyping processes are and how much and in what ways they affect work environments, and thinking of ways to improve such contexts for all workers is the goal of Communicated Stereotypes at Work. This book does the hard and important work of discussing everyday stereotyping and its effects in work contexts, such as in education, health care, sports, popular culture, business, and non-profit organizations. Communication scholars should continue to learn about stereotypical workplace communication; a good starting place is reading Communicated Stereotypes at Work."" --Kent A. Ono, University of Utah"

Author Information

Yifeng Hu is associate professor of communication studies at The College of New Jersey. Anastacia Kurylo is lecturer at Brooklyn College.

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