Overview

In Too Hot to Handle or Mishandled? A Guide to Hot Beverage Spills & Burn Lawsuits, a follow-up to his first book Handling Hot Coffee published 2013, author and coffee industry expert Dan Cox brings his expertise to address the underlying issues of hot beverage spills and consumer lawsuits. This comprehensive reference for the hot beverage industry and its lawyers reviews the common causes and claims in hot beverage litigation, provides pertinent scientific information about beverage temperatures in terms of brewing standards, consumer preferences, spills and scald burns. It also offers concrete, practical suggestions for spill prevention as well as Coffee Enterprises recommendations for Best Practices for Commercial Operations. Too Hot to Handle or Mishandled? also serves to help retail establishments develop risk management strategies for spill prevention and includes pertinent scientific and research-based information to help prepare a successful defense if sued.

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9781949066074

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"Dan Cox is a leading authority on the Specialty Coffee Industry and brings more than 37 years of practical experience in management, roasting, cupping, product development, and marketing. He is president and owner of Coffee Enterprises and its subsidiaries, Coffee Analysts, and Tea Analysts. The companies maintain extensive physical and sensorial testing labs and are the largest privately held coffee and tea analytical labs in the US. Cox has earned industry recognition for his extensive knowledge and lifetime of work: three-term president of the Specialty Coffee Association of America (SCAA) and chairman of both the Coffee Development Group and Coffee Quality Institute. He was honored as the SCAA's ""Man of the Year"" and later earned the organization's Lifetime Achievement Award. Cox co-founded Grounds for Health (GFH), a nonprofit organization that brings health care services to more than 100,000 women in five coffee-producing countries. He was also appointed president of the Coffee Kids Advisory committee, a non-profit organization dedicated to helping children of coffee-producing countries. Cox has traveled to twenty-two coffee producing countries and toured more than 170 coffee roasting facilities worldwide. He has been a guest consultant for the media, including Good Morning America, Good Morning Guatemala, FOX News, National Public Radio, CNN, China Global Television Network. He has also written many trade journal articles: Business Week, the Chicago Tribune, Seattle Times, Boston Herald, USA TODAY, Eating Well magazine, among others. Dan continues to offer senior tasting expertise as a licensed Q Grader and is a consultant for strategic management and expert witness in coffee litigation cases involving beverage temperatures."

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