Overview

This important volume applies the practice of professional coaching to the hospital setting specifically, imparting the authors’ rich experience of coaching healthcare providers to other coaches working within the field. The book details how coaches can tailor their skills to the complex world of the modern hospital where physicians, nurses, medico-technical staff, managers, and administrators must carefully coordinate their efforts to be successful in high-stakes situations. It moves through the various stages of coaching, starting from the initial contact with management to the different applications of individual and team coaching, addressing common client issues including failing leadership, crisis, conflict, violence, and burnout. Each chapter includes clinical vignettes and theoretical ideas supported by field-specific research and literature. The book’s final reflection proposes changes to be considered to improve the functioning of hospital care teams, job satisfaction of healthcare professionals, and, ultimately, patient outcomes. Coaching Phsycians and Healthcare Professionals is essential reading for professional coaches and mentors active in the hospital setting, as well as coaches in training, consultants, and all hospital professionals.

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9781032252001

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Reviews

[...] I strongly recommend Rene Chiolero and Veronique Haynal' book. Through its rich documentation of representative clinical vignettes of all kinds of situations, it provides access to in-depth training. The fine technical and human analysis of the behavior of actors in the hospital field allows for an introspection of our own contexts and practices. Faced with the complexity of the hospital galaxy, it seems clear that the instrument of coaching is a powerful potential regulator to improve the humanistic posture of the hospital and its benevolent management Jacques Besson, M.D., Honorary professor of psychiatry, Faculty of Biology and Medicine, Medical School, Lausanne, Switzerland We will [...] need coaches for a long time to come to repair the shortcomings in the behavior of many careproviders. It is the merit of this book to open these professions to the reality of this problem, to illustrate its many facets and to plead for an early detection of future problems. Alain Junod, M.D., Prof. Emeritus of Internal medicine, Geneva University Hospitals, Switzerland I would like to see a book like this as a part of the core curriculum in healthcare professional university training. The reason for this is it is written by authors who have an intimate understanding of the idiosyncratic nature of the HealthCare industry and therefore understand what is needed at an individual level as well as a structural and process level Dr. Bruce Grimley., B.Sc (Hons). M.Sc. Chartered Psychologist, Accredited Master Executive Coach. Registered Psychotherapist. Master trainer in NLP. C.Psychol. AFBPsS. HCPC registered.

Author Information

René Chioléro is an independent coach and business consultant, primarily focused on healthcare providers (mainly executive, life, and group coaching). Until 2009, he was professor and head of the Critical Care Medicine Department at the University Hospital of Lausanne, Switzerland. Véronique Haynal, is a psychotherapist with a Freudian and eclectic background; she is also a life and professional coach. She specialized in non-verbal communication, emotion management, and psychosomatic disorders. She worked in liaison psychiatry as a researcher and was a supervisor in a crisis unit in the Geneva University Hospital (Department of Psychiatry).

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