Overview

In an era characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), organizations are faced with an ever-changing array of crises that pose a threat to both their reputation and operational continuity. From unforeseen disruptions to intense market competition, the need for robust business continuity management and resilience has never been more pressing. Strategic success hinges on an organization's ability to weather the storm and swiftly recover from disasters. Those who fail to know the existing organizational models of continuity and appropriately plan for their business to encounter VUCA may not survive it. Organizations grappling with the escalating complexity of crises require a paradigm shift in their approaches. These organizations that lack a cohesive strategy for seamless business continuity often face dire consequences, affecting not only daily operations but also the long-term viability of the organization. The book, Business Continuity Management and Resilience: Theories, Models, and Processes, emerges as a guiding light to scholars, researchers, and professionals through the intricate landscape of crisis management. It addresses the critical needs of modern businesses, providing a strategic approach to the challenges faced by the current corporate environment. Professionals in crisis management, safety, and emergency response can now face the challenge of staying ahead of the curve, understanding new risks, and implementing effective strategies to navigate the evolving landscape of threats with the guidance of this crucial book. Business Continuity Management and Resilience: Theories, Models, and Processes provides an exhaustive overview of business continuity management but also offers innovative methodologies to enhance organizational and personal resilience. By delving into theories, models, and processes, it equips readers with the knowledge needed to navigate crises successfully. Covering crisis communication plans, the role of artificial intelligence, risk management, information technologies in crisis management, leadership skills in a crisis context, emergency response, competency models, virtual and augmented reality centers in training, and stress management, this reference book will help to prepare organizations for VUCA in the future. By fostering awareness, providing best practices, and drawing on lessons learned, this book presents a solution through a strategic imperative for those seeking to fortify organizations against the challenges of today's dynamic business environment.

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José Carlos Dias Rouco has a degree in Military Sciences, by the Portuguese Military Academy; Master in Sports Training Management, from the Faculty of Human Motricity of Lisbon; and a PhD in Management from the Lusíada University of Lisbon. Director of the Civil Aviation and Airports Management Department, Director of the Degree in Aeronautical Management, at the Lusófona University, in Lisbon. Associate Professor at Lusófona University. Trainer at the National School of Firefighters for the area of Command and Leadership. At Lusófona University, he teaches the following Curricular Units: Human Resources Management, Training and Development, Crisis Management; and Strategy and Leadership. At Instituto Superior Monitor (Mozambique), he teaches the Curricular Unit of Recruitment, Selection and Management of Social Capital.

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