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OverviewResources designed to support learners of the 2010 BTEC Level 2 First in Travel & Tourism specification*. Covers three mandatory and ten optional units, providing the breadth to cover the full diploma. WorkSpace case studies takes learners into the real world of work, showing them how they can apply their knowledge in a real-life context. * From 2012, Pearson’s BTEC First qualifications have been under re-development, so schools and colleges could be teaching the existing 2010 specification or the new next generation 2012-2013 specification. There are different Student Books to support each specification. If learners are unsure, they should check with their teacher or tutor. Full Product DetailsAuthor: Carol Spencer , Christine King , Malcolm Jefferies , Andrew KerrPublisher: Pearson Education Limited Imprint: Edexcel Limited Dimensions: Width: 21.80cm , Height: 2.00cm , Length: 27.70cm Weight: 1.100kg ISBN: 9781846907494ISBN 10: 1846907497 Pages: 400 Publication Date: 04 June 2010 Audience: Adult education , Further / Higher Education Format: Paperback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsUnit 1 Exploring the UK travel and tourism sectorUnit 2 Development of the UK travel and tourism sectorUnit 3 Exploring customer service in travel and tourismUnit 4 Customer service skills in travel and tourismUnit 5 The travellers worldUnit 6 Exploring destinations: UKUnit 7 Exploring destinations: EuropeUnit 8 Exploring destinations: WorldwideUnit 9 Holiday planningUnit 10 Exploring marketing in travel and tourismUnit 11 Preparing for Employment in travel and tourismUnit 12 Developing employability skills for travel and tourismUnit 13 Organising a study visitReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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